Randy St. Louis Email & Phone Number

Carleton Place, On, Ca

Ottawa, Canada Area

Overall responsibility for membership growth and retention, as well as for the development and execution of revenue diversification programs. I am also responsible for IT support, infrastructure and project management.Key responsibilities include the management and oversight supporting successful results and positive growth in the following areas:- Membership Services- Business Development - including Publications, corporate partnerships, conference trade show, corporate… Show more Overall responsibility for membership growth and retention, as well as for the development and execution of revenue diversification programs. I am also responsible for IT support, infrastructure and project management.Key responsibilities include the management and oversight supporting successful results and positive growth in the following areas:- Membership Services- Business Development - including Publications, corporate partnerships, conference trade show, corporate associate portfolio, affinity, product recognition, advertising and sponsorship.- Marketing and Sales Show less

Ottawa, Canada Area

Marketing and Sales Management of Publications, advertising and sponsorship.Provide direction, coaching and support to business development team.Management & growth of key B2B portfolio.Development & growth of non member dues revenue.

Ottawa, Canada Area

Directed a $30 million sales operation for a respected auto club organization providing travel, roadside emergency and insurance services. Drove record growth and NOI for 3 consecutive years by leveraging strategy, data driven findings and trusting relationships. Promoted from Manager based on exemplary drive and performance. Championed and developed a B2B sales team culture that improved employee engagement, productivity and profitability, leveraging Teleconcepts training programs to drive… Show more Directed a $30 million sales operation for a respected auto club organization providing travel, roadside emergency and insurance services. Drove record growth and NOI for 3 consecutive years by leveraging strategy, data driven findings and trusting relationships. Promoted from Manager based on exemplary drive and performance. Championed and developed a B2B sales team culture that improved employee engagement, productivity and profitability, leveraging Teleconcepts training programs to drive results. Conducted robust negotiations with influential local and national partners to drive growth and visibility. Show less

Ottawa, Canada Area

Day-to-day management of streamlined membership operations as well as staff development and team building activities for a team of 20 FTE to drive employee engagement, satisfaction and productivity. Drove Call Center and Event Sales Team conversion rate increase of 30% over a two-year period.

Ottawa, Canada Area

Directed sales operations for a company delivering innovative and end-to-end solutions to enhance the customer experience. Spearheaded the ramp up of a new contact center to nearly 1000 FTE, realizing revenue increase by $200,000 monthly and orchestrated the implementation and growth of a new sales team of more than 100 employees.

Ottawa, Canada Area

Senior Collection Agent for Canada’s largest telecommunications company, overseeing both Inbound/Outbound Collections calls. Served as subject matter expert in daily operations, managed escalations and provided timely resolution for customer inquiries, complaints and concerns.

Ottawa, Canada Area

Directed streamlined store operations for a leading home movie and video game rental services. Responsibilities included new store opening launches, budget, revenue growth, marketing/brand visibility and staff management. Drove revenue increases through strategic business planning and robust marketing initiatives