Cisco EngineerWindows Server 2003, 2008, Exchange 2003, Exchange 2007, Exchange 2010, SBS.Mac OSX Snow Leapord, LionSonicwall AdministratorAerohive Certified Wireless TechnicianSymantec Technical Specialist CertifiedExtensive knowledge with Systems administration and networking.

Provided support to over 40 clients as well as conducted maintenance on all clients’ workstations and servers.Configured Blackberry Enterprise Server, Symantec Mail Security for MS Exchange, Symantec Endpoint Protection Suite, Server 2003, DHCP, DNS, AutoCAD, OWA, OMA, Terminal Server, IIS as well as other applications, services and servers.Installed, configured and maintained varied site-specific applications based on client requirements.

Maintained the network, supported all desktop issues, as well as monitoring and support of all client needs.Played critical role in planning and maintaining the yearly budget for the IT department at Shutters on the Beach and Hotel Casa Del Mar.Active Directory 2000 Environment. Servers maintained are to include Delphi with Oracle Database, FRx, Fidelio, Micros, Pro Solutions, Websense, Iprizm, Exchange, Citrix, Open Table, Solomon, Shift 4 credit card processing, Cris Interface, Timelox, RAS.Maintained Wireless/T1 network for all guest related Internet and business services.

Worked for the United States Special Operations Command providing support as part of Naval Special Warfare Group 3, Special Boat Team 12, and SDV Team 1 and 2 ADP Team EITC (Enterprise Information Technology Contract).Manned and maintained the helpdesk, supporting all desktop and network issues.Monitored all computers and servers within the network, ensuring all had the latest security updates and patches.Built, updated, and maintained new images utilizing Norton’s Symantec Ghost.The position required knowledge of LAN/WAN functions i.e. patches, updates, backups, troubleshooting, TCP/IP, etc. Configured strict Windows security policies to adhere to NSA standards on all systems.Proficient in Remedy Helpdesk Software.