Rebecca Cole Sullivan Email & Phone Number

Greater Atlanta Area

Organization Overview: Communities in Schools is the #1 dropout prevention nonprofit. We work to support students with a support to succeed in school and in life. Responsibilities/Accomplishments:- Drive data-driven decision making through implementing Salesforce Sales Cloud to increase efficiency and Salesforce use while identifying additional improvements in data entry processes.- Manage 5 dashboards and over 20 regularly used reports to track field-based staff performance.- Proactively monitor and implement new Salesforce features to give field staff access most current Salesforce tools. - Increase data quality by expanding and building new business processes including validation rules, process builder, paths, flows and more. - Automate record creation for consistent data entry, impact reporting, and staff efficiency.- Train and support 60+ users on Salesforce skills utilizing small group trainings, team-specific videos, and weekly team calls.- Mentor junior team members and Salesforce admins on process improvement and best practices in order to drive quality and internal customer satisfaction. - Lead Lightning transition and trained new business processes for increased efficiency and efficacy of monitoring of services.- Managed DonorPerfect to Salesforce transition with Give Lively integration.

Greater Philadelphia Area

Organization Overview: FGC is an international member services organization that primarily serves Quakers in North America. A key program of FGC is the annual Gathering, which brings approximately 1,200 Quakers together for a week and is supported by hundreds of volunteers. Responsibilities/Accomplishments:- Coordinated the creation of daily schedule sheets including collecting program schedules from volunteer organizers throughout the event, tracking room assignments, and proofing final product before publication.- Managed scholarship and volunteer assignments for over 500 participants.- Used Cvent for back-end data entry to complete robust volunteer infrastructure. - Provided executive support throughout conference creation period to address unique concerns.

Greater Atlanta Area

Organization Overview: TechBridge is a nonprofit that drives community impact by bringing transformational technology and operational improvements to other nonprofits. Responsibilities/Accomplishments:- Managed the migration of historical data into Salesforce for the development department, including data clean-up as well as creation of documentation for best practices and reports. - Performed Program Measurement Assessments to present to non-profit clients to demonstrate organizational strengths and weaknesses with data collection.- Presented an internal assessment to TechBridge to increase their data plan and capacity.- Created efficiency measures for performance measurement department including Salesforce reports and dashboards, as well as templates for frequent deliverables to clients.

Organization Overview: Georgia State University is a leading research and educational facility. Worked for three different professors. Expanded to two simultaneous supervisors so I could learn more about program evaluation through a second professor’s research.Responsibilities/Accomplishments:- Conducted informal audit of the Nonprofit Studies program for the Department Chair.- Researched performance management in the public sector and created formal PowePoint presentation of the data and findings for my professor.Worked directly with 35 undergraduate students to help them increase their critical thinking and writing skills around policy issues.

Organization Overview: Points of Light inspires, equips and mobilizes people to take action that changes the world. They support people and organizations to get involved in their communities to make a difference.Responsibilities/Accomplishments:- Maintained individual donor profiles in Salesforce database to ultimately develop robust individual donor relationships.- Provided database integrity and quality control in individual donor database to enhance data quality standards.- Drafted development procedure manuals to create development documentation.- Researched wealth management app exchange extensions and best practices for internal implementation purposes.

Organization Overview: Georgia Equality is Georgia’s statewide LGBT advocacy nonprofit that focuses on both education and lobbying. Responsibilities/ Accomplishments:- Tracked constituent information in the Salsa database, including writing process documentation.- Supported event management and coordinated volunteer supply distribution.- Supervised 3 program interns to fulfill departmental outcomes and satisfy course credit requirements.- Managed intern and volunteer database training about data quality assurance.

Organization Overview: QVS is a yearlong service program for young adults. The Atlanta headquarters supports a network of QVS service houses across the US by providing centralized access to information about projects and assisting in the creation and distribution of resources for program development and vocational discernment.Responsibilities/ Accomplishments:- Coordinated advertizement and online outreach. - Wrote and disseminated materials for application season.- Coordinated 12 campus recruitment visits.- Cleaned up and maintained contact record database of partner organizations across the country.

Organization Overview: As a gathering place for art, education, recreation and community building, the Clarkston Community Center works primarily with low-income residents. Clarkston is the most diverse square mile in the United States, with over 60 languages spoken. Responsibilities/ Accomplishments:- Monitored program outcomes to achieve grant objectives. - Managed 15 volunteer tutors.- Lead a team of 4 in the afternoon program.- Overseeing Clarkston Youth Initiative, a program led by high school youth

Organization Overview: Piedmont Park is the largest park in Atlanta. Piedmont Park runs educational programs including break camps based on environmental conservation. Responsibilities/ Accomplishments:- Supporting counselors who had an eye on the whole program and stepped in when needed. Was available to support all positions. - Setting up special activities and crafts to help cut down on transition time

Organization Overview: AFSC is a Quaker organization that promotes lasting peace with justice as a practical expression of faith in action. AFSC nurtures the seeds of change and respect for human life that transforms social relations and systems. Responsibilities/ Accomplishments:- Developed and implemented curriculum and evaluation for Help Increase the Peace program - Reached out to local youth groups to promote Help Increase the Peace workshops- Contributed to program planning and development- Developed and maintained partnership relations

Greater Philadelphia Area

Organization Overview: FRP is a property management company for 12 low-income and senior living facilities. FRP also provides social services for low and moderate income households. Responsibilities/ Accomplishments:- Managing Cost Accounting and Accounts Payable- Converted organization to new accounting software from Sage Timberline to Yardi, and reconciled starting balances- Reconciled accounts monthly- Served on advisory group for Executive Director

Greater Philadelphia Area

Youth Program Support (K-5 graders), Digital Media

Organization Overview: EducationWorks’ programs enrich urban school environments and extend opportunities for learning. The Student Success Center aids high school students in being able to increase job readiness and promote completion of the college admission process.Responsibilities/ Accomplishments- Created an additional data tracking system to track 400+ students progress- Maintained funders database- Created welcoming environment- Supported Post-Secondary and Job Readiness Specialists

Greensboro/Winston-Salem, North Carolina Area

Organization Overview: Guilford College is a small liberal arts college in Greensboro, North Carolina founded as a Quaker institution. It is honored to be a part of the Colleges that Change Lives book by Loren Pope.Responsibilities/ Accomplishments- Worked independently, for off-site admissions counselor, using Excel Work, Banner, Access, email, answering phone, and scanning- Entered student information into Banner- Recruited prospective students- Communicated with parents and students- Represented Guilford College at college fairs

Salesforce Administrator

Master’S Degree, Public Administration, 4.03

Activities and Societies: Nonprofit Leadership Alliance Graduate Research Assistant Critical Thinking and Writing Consultant

Bachelor Of Arts (Ba), Peace Studies And Conflict Resolution, 3.61

Activities and Societies: Quaker Leadership Scholars Program Student Worker in Office of Admission

Education record

Activities and Societies: Coastal Culture and Kiswahili Studies - Study Abroad ProgramStudied the Impact and change of religion.