Provides leadership, direction and strategic, operational and financial planning to Property Management and Maintenance Services which includes Housekeeping Services, General Maintenance, Renovations and Grounds departments. Responsible for operational excellence of all property management and maintenance to ensure the delivery of quality services and outcomes in support of the Jefferson County School District mission. Develops collaborative relationships with building principals and site managers in an effort to provide quality maintenance with minimum interruption of services. Develops and implements creative structure, programs and services to respond to district needs efficiently and effectively. Develops metrics to measure productivity, performance and effectiveness of programs and services. Reviews metrics continually to make decisions which optimize the effectiveness of services with available financial and human resources. Develops and implements services which increase reliability of existing district property. Continually works to improve service through quicker response and increased accountability. In addition, served as the Chief Negotiator for the Jefferson County Board of Education in 2017 labor negotiations.

Responsible for administration and interpretation of collective bargaining agreements, providing day to day leadership and guidance regarding employment issues including corrective disciplinary action, grievance resolution, mediation, arbitration, and other labor/employee relations functions. Support the organization to achieve operational targets by promoting, and maintaining effective Labor Management and Human resource policies, procedures, and practices. Advise Managers and Supervisors on the resolution of sensitive employee situations, including performance improvement, disciplinary actions and terminations. Provide assistance to employees and administrative staff on matters relating to contract administration. Formulate and develop proposals for negotiations with five employee organizations and serve as chief negotiator. Manage grievance process for five collective bargaining agreements with 14,000 + employees at 155 sites, working with managers to ensure timely and effective adjudication of employee complaints and grievances. Investigate and prepare unresolved grievance cases for mediation and/or arbitration collaborating with managers and General Counsel. Provide prompt advice to managers and supervisors on disciplinary and contract interpretation issues to ensure compliance with collective bargaining agreements and labor laws.

Serves as the point of contact for employee and labor relations related issues within the District. Supports the organization to achieve operational targets by developing, promoting, implementing, managing and maintaining effective Labor Management and Human Resource policies, programs, procedures, and practices. Works towards the development of a positive employee relations climate in the District that has both union and non-union employees. Provides day-to-day leadership and guidance regarding employment issues including corrective action, arbitrations, mediations, grievance resolution, and other labor/employee relations functions. Advises Managers and Supervisors on the resolution of sensitive employee situations, including performance improvement, disciplinary actions and terminations.

Administrated and interpreted collective bargaining agreements on behalf of bargaining unit employees for multiple agreements. Investigated, processed, and negotiated grievances to successful resolution, including preparation of briefs for arbitration. Researched market conditions, wages, fringe benefits, and other prevailing union and management practices for use in negotiation, mediation, and arbitration. Designed and instructed educational courses covering membership orientation, retirement, health insurance, and other benefits. Recruited new members through advertising, job fairs and professional networking. Managed and updated member information system and implemented new automated job referral system.

Responsible for all aspects of successful project completion including customer relations, direction of unionized manpower, tool and material requisition, safety, contractor coordination, project layout, and progress reporting.