Head Of Customer Success - Americas
Current
Sep 2021 - Present
AeroLeads people directory · profile
Ruy Tiapula De Alencar Email & Phone Number
Head of Customer Success - Americas at Broadridge Trading & Connectivity Services
at
Broadridge
3 work emails found
@fidessa.com
1 phone found area 207
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Head of Customer Success - Americas at Broadridge Trading & Connectivity Services
Location
New York City Metropolitan Area, United States, United States
Who is Ruy Tiapula De Alencar? Overview
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Quick answer
Ruy Tiapula De Alencar is listed as Head of Customer Success - Americas at Broadridge Trading & Connectivity Services at Broadridge, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at fidessa.com, phone signal with area code 207, and a matched LinkedIn profile for Ruy Tiapula De Alencar.
Ruy Tiapula De Alencar previously worked as Head of Customer Success - Americas at Broadridge and Vice President Of Customer Support at Exago Inc.. Ruy Tiapula De Alencar holds Bs, Computer Science from Penn State University.
Company email context
Email format at Broadridge
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*@fidessa.com
74% confidence
AeroLeads found 3 current-domain work email signals for Ruy Tiapula De Alencar. Compare company email patterns before reaching out.
Profile bio
About Ruy Tiapula De Alencar
Ruy Tiapula De Alencar is a Head of Customer Success - Americas at Broadridge Trading & Connectivity Services at Broadridge. He possess expertise in unix, trading systems, software development, fidessa, requirements analysis and 16 more skills. Colleagues describe him as "I greatly enjoyed working with Ruy. His years of technical experience contribute to his extraordinary skill in managing relationships with clients and internal specialists (such as myself). An example of what I appreciate about Ruy: he understands when a request is a) non-urgent and unimportant; b) urgent yet unimportant; c) non-urgent yet important; and d) urgent and important."
Listed skills include Unix, Trading Systems, Software Development, Fidessa, and 17 others.
Current workplace
Ruy Tiapula De Alencar's current company
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9 roles
Ruy Tiapula De Alencar work experience
A career timeline built from the work history available for this profile.
Vice President Of Customer Support
Mar 2020 - Aug 2021
Regional Head Of Service Desk - Americas
Mar 2018 - Feb 2020
Senior Service Manager
Feb 2017 - Mar 2018
Service Manager
As a Service Manager I work with a team responsible for overseeing the application support floor for all Fidessa sell-side products. I am the primary escalation point for issues relating to production trading environments in both Fidessa's Hosted and Enterprise spaces. I am responsible for the management of critical issues, both internally amongst the.
Jun 2013 - Feb 2017
Implementation Specialist
Responsible for vanilla installation of Fidessa, subsequent configurations and customizations for Enterprise clients, upgrades to new releases, and technical support during go-live and beyond. Primary areas of expertise on the platform include TOP, EMMA, and FIX. Secondary areas of competency include APAS, BEAM, BlueBox, CTAC, FDA, FTW, and XPHUB..
Jan 2010 - Jun 2013
Software Engineer
z/OS System TesterDevelop and execute test scenarios of Logger and Allocation (part of BCP or the z/OS Kernel) functions and Hyper Swap in Base component during each z/OS release cycle before they become generally available to clients.Troubleshoot problems/bugs found during the testing cycle.Automate test scenarios for regression testing in future.
Sep 2006 - Feb 2009
Summer Internship
Developed a multithreaded load/stress thrasher for the Common Event Adapter application. Project written in PL/X, C, and C++, culminating in a patent disclosure.
Jun 2005 - Aug 2005
Summer Internship
Redesigned a GIS database interpreter to more accurately map out US countiesUpdated GIS database interpreters to accept all possible data input typesUpdated numerous Microsoft Word macros within a radio frequency compliance technical report generator
Jun 2004 - Aug 2004
Team & coworkers
Colleagues at Broadridge
Other employees you can reach at broadridge.com. View company contacts →
GS
Gadiparthi Srikanth
Colleague at Broadridge
Krishna, Andhra Pradesh, India, India
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JS
Joyce Sokolowski
Colleague at Broadridge
Greater Pittsburgh Region, United States
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MS
Madeline Sambolin
Colleague at Broadridge
Melville, New York, United States, United States
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BW
Brittani Williams, Cspo
Colleague at Broadridge
Houston, Texas, United States, United States
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GD
Gagan Dip Punj
Colleague at Broadridge
Bengaluru, Karnataka, India, India
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LP
Lolita Puls
Colleague at Broadridge
Greater Hamburg Area, Germany
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DG
Dwayne Graves
Colleague at Broadridge
Duncanville, Texas, United States, United States
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SH
Sushma Herakal
Colleague at Broadridge
Bengaluru, Karnataka, India, India
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AE
Anyely Espinal
Colleague at Broadridge
Brentwood, New York, United States, United States
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JF
Joe Flock
Colleague at Broadridge
Rutherford, New Jersey, United States, United States
View →
Gadiparthi Srikanth
Colleague at Broadridge
Krishna, Andhra Pradesh, India, India
View →
JS
Joyce Sokolowski
Colleague at Broadridge
Greater Pittsburgh Region, United States
View →
MS
Madeline Sambolin
Colleague at Broadridge
Melville, New York, United States, United States
View →
BW
Brittani Williams, Cspo
Colleague at Broadridge
Houston, Texas, United States, United States
View →
GD
Gagan Dip Punj
Colleague at Broadridge
Bengaluru, Karnataka, India, India
View →
LP
Lolita Puls
Colleague at Broadridge
Greater Hamburg Area, Germany
View →
DG
Dwayne Graves
Colleague at Broadridge
Duncanville, Texas, United States, United States
View →
SH
Sushma Herakal
Colleague at Broadridge
Bengaluru, Karnataka, India, India
View →
AE
Anyely Espinal
Colleague at Broadridge
Brentwood, New York, United States, United States
View →
JF
Joe Flock
Colleague at Broadridge
Rutherford, New Jersey, United States, United States
View →
1 education record
Ruy Tiapula De Alencar education
-
Penn State University
FAQ
Frequently asked questions about Ruy Tiapula De Alencar
Quick answers generated from the profile data available on this page.
What company does Ruy Tiapula De Alencar work for?
Ruy Tiapula De Alencar works for Broadridge.
What is Ruy Tiapula De Alencar's role at Broadridge?
Ruy Tiapula De Alencar is listed as Head of Customer Success - Americas at Broadridge Trading & Connectivity Services at Broadridge.
What is Ruy Tiapula De Alencar's email address?
AeroLeads has found 3 work email signals at @fidessa.com for Ruy Tiapula De Alencar at Broadridge.
What is Ruy Tiapula De Alencar's phone number?
AeroLeads has found 1 phone signal(s) with area code 207 for Ruy Tiapula De Alencar at Broadridge.
Where is Ruy Tiapula De Alencar based?
Ruy Tiapula De Alencar is based in New York City Metropolitan Area, United States, United States while working with Broadridge.
What companies has Ruy Tiapula De Alencar worked for?
Ruy Tiapula De Alencar has worked for Broadridge, Exago Inc., Fidessa, Ibm, and Sitesafe.
Who are Ruy Tiapula De Alencar's colleagues at Broadridge?
Ruy Tiapula De Alencar's colleagues at Broadridge include Gadiparthi Srikanth, Joyce Sokolowski, Madeline Sambolin, Brittani Williams, Cspo, and Gagan Dip Punj.
How can I contact Ruy Tiapula De Alencar?
You can use AeroLeads to view verified contact signals for Ruy Tiapula De Alencar at Broadridge, including work email, phone, and LinkedIn data when available.
What schools did Ruy Tiapula De Alencar attend?
Ruy Tiapula De Alencar holds Bs, Computer Science from Penn State University.
What skills is Ruy Tiapula De Alencar known for?
Ruy Tiapula De Alencar is listed with skills including Unix, Trading Systems, Software Development, Fidessa, Requirements Analysis, Tcl, C++, and Testing.
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