Rachel Tatton Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Auckland, New Zealand

As a Senior Client Manager at ArchiPro, I work alongside a dynamic team in facilitating collaboration between architects, designers, builders, and homeowners within the architectural and design community. My role involves team training, mentoring and development, contributing to educational initiatives, proactive problem-solving, and domain proficiency assistance. I efficiently manage the end-to-end onboarding process for new clients on the ArchiPro platform, overseeing profile, project, and business setup while maximizing advertising schedules. Notable achievements include successfully maintaining and growing an existing business portfolio of 2,000+ clients, streamlining client onboarding and advertising processes, and implementing effective team strategies that led to increased marketing opportunities. My rapid career advancement from Client Manager to Senior Client Manager within a year underscores my exceptional performance and commitment to achieving results.Key Achievements:1. Portfolio Management and Expansion: Successfully maintained and grew an existing business portfolio of 2,000+ clients, consistently identifying marketing opportunities to enhance profitability.2. Operational Efficiency and Client Engagement: Streamlined client onboarding and advertising processes, leading to significantly improved engagement, demonstrated by a notable increase in client contacts recorded in HubSpot.3. Strategic Team Leadership: Implemented effective team strategies that led to increased marketing opportunities, contributing significantly to achieving sales targets and overall team success.

Auckland, New Zealand

Client manager for Tech Startup business, managing growing portfolio of 2,000+ clients.

Auckland, New Zealand

During my tenure as a Commercial Project Manager at NZME, I played a crucial role in overseeing multifaceted projects, collaborating with interdepartmental teams, and managing relationships with diverse agencies. Responsible for media project coordination and insightful reporting, I developed detailed project plans for commercial initiatives, ensuring critical path timelines and maintaining project alignment through Work in Progress (WIP) meetings. My role extended to providing insightful business analytics and digital findings through detailed reporting. I excelled in client relationship development and strategic collaboration, cultivating strong relationships with diverse agencies, local talent, and internal project teams.Key Achievements:1. Strategic Project Management: Successfully managed and executed multifaceted commercial projects spanning radio, digital, podcasts, and editorial domains, ensuring strategic alignment with NZME's overarching content and marketing strategies.2. Interdepartmental Collaboration: Collaborated seamlessly with interdepartmental teams to supervise projects, ensuring optimal utilisation of resources, including personnel, budget, and technology, for successful project execution.3. Diverse Agency Management: Managed relationships with diverse agencies, establishing and maintaining robust communication channels to ensure streamlined project execution and achieve desired outcomes.

Rotorua, Bay Of Plenty, New Zealand

Starting as an integral part of the team as Office Manager, I rapidly advanced within MediaWorks, earning a promotion to the role of Account Manager within my first year. This promotion acknowledged my exceptional performance and dedication to achieving results. As an Account Manager, I proactively drove business growth by strategically identifying and engaging potential clients in the region while navigate unchartered terrain during the start of the Covid Pandemic. My role involved new business development, performance measurement, and achievement of sales and account management targets. I excelled in client collaboration and creativity, actively engaging with clients to understand their marketing challenges and goals while ensuring optimal use of MediaWorks channels for maximum impact. Noteworthy achievements include developing and implementing tailored marketing strategies during the challenging period of Covid-19, achieving the highest sales in 2020 among peers, and consistently exceeding sales targets.Key Achievements:1. Strategic Marketing Leadership: Developed and implemented tailored marketing strategies for local businesses during the challenging period of Covid-19, resulting in achieving the highest sales in 2020 among my peers.2. Outstanding Sales Performance: Achieved unique sales milestones, being the sole Account Manager to successfully sell both Out Of Home (OOH) and annual Digital campaigns, showcasing versatility and market acumen.3. Client Portfolio Expansion: Expanded the client portfolio by 25%, onboarding the highest billing client and securing additional business during the pandemic, effectively navigating challenges and ensuring minimal client loss compared to team members.

Rotorua, Bay Of Plenty, New Zealand

As the Office Manager, I played a pivotal role in steering the day-to-day operations of the business, overseeing invoicing, reconciliation, scheduling, client support, and sales support. Additionally, I took charge of managing fleet vehicles, ensuring their efficient use and maintenance. My responsibilities extended to administration, event planning, promotional activation, partnership management, and supply management.During this period, I successfully organized and executed various events, contributing to the overall success of the business. This multifaceted role allowed me to demonstrate my organizational prowess and dedication to achieving operational excellence.

Rotorua, Bay Of Plenty, New Zealand

Serving as the Chairman of the Board at Sunset Primary School was both an honor and a privilege. In this governance role, I led the team in making impactful decisions encompassing policies, procedures, financial matters, human resources, disciplinary actions, strategic initiatives, and comprehensive business planning. Over the course of my tenure, our efforts resulted in significant improvements to the school's facilities, including the introduction of a new playground and bike track for the children and the community. We also implemented aesthetic enhancements such as refreshed signage and a new coat of paint, transforming the school environment. One of our proudest achievements during this time was the establishment of a child equity partnership with Rotorua Lakes Council, a recognition that culminated in receiving the SOLGM award for Innovation in Community Relations in 2020, as acknowledged by the Minister for Local Government.

Rotorua, New Zealand

During my tenure as an Independent Sales Consultant and Sales Team Leader at Nutrimetics, I played a pivotal role in sales team leadership and enablement. In this capacity, I recruited, onboarded, and coached a dynamic team of 27 individuals, fostering a culture of leadership and providing sales training to enhance their skills. I served as a role model for the team, embodying leadership qualities and facilitating their growth through networking, lead generation, and events. My responsibilities encompassed end-to-end sales and distribution, where I efficiently managed business operations, utilising my expertise in sales and marketing techniques.Key Achievements:1. Sales Team Leadership: Successfully led a team of 27 individuals, recruiting, onboarding, and coaching them to achieve senior consultant status. My focus on leadership qualities and comprehensive sales training contributed to the team's growth and success.2. Networking and Lead Generation: Actively engaged in networking activities and lead generation strategies, fostering a robust pipeline of opportunities for the sales team. This proactive approach significantly contributed to the overall success of the team.3. End-to-End Sales Management: Managed end-to-end sales and distribution operations, demonstrating proficiency in business operations, sales strategies, and marketing techniques. Achieving senior consultant status within a short timeframe highlighted my commitment and effectiveness in this role.

1178 Eruera Street Rotorua, New Zealand

In my role as a Retail Sales Associate at Ahu Boutique, the Maori Fashion Designer Adrienne Whitewood's establishment, I engaged in a diverse set of responsibilities that showcased my proficiency in sales and marketing. Operating in a sole charge position, I excelled in customer engagement and networking, fostering key business relationships within the local community. My responsibilities included liaising with stockists and team members, managing cash handling, recording inventory, and performing various administration duties. Additionally, I played a crucial role in marketing and promotion, handling online orders, emailing clients, and updating social media platforms. Beyond sales, I contributed to the overall presentation of the boutique through cleaning, styling, and creating eye-catching mannequin displays.Key Achievements:1. High-Quality Customer Service: Provided exceptional customer service, leveraging my sales and marketing skills to enhance the boutique's reputation and build lasting relationships with the local community.2. Effective Business Networking: Developed key business networks within the local community, establishing connections with customers, stockists, and team members to contribute to the success of Ahu Boutique.3. Multifaceted Retail Management: Managed various aspects of retail operations, including cash handling, inventory recording, administration duties, marketing, online orders, and social media updates, showcasing versatility and adaptability in a sole charge position.

Rotorua, Bay Of Plenty, New Zealand

Collaborating closely with the founder of OneChance Charitable Trust, I embraced the opportunity to merge his vision with my creative skills, playing a key role in the practical development and growth of the business. My strategic approach involved the implementation of innovative business strategies and the creation of youth programs specifically tailored to foster leadership skills and event management experience. Referred to as 'the brains behind the business' by the founder, I demonstrated a unique blend of innovation, creativity, and practical acumen in executing our shared objectives.Key Achievements and Responsibilities:1. Strategic Business Planning: Developed and implemented a comprehensive Marketing Plan and Multi-Level Business Plan, providing a strategic roadmap for the company's growth and success.2. Youth Program Development: Led the creation and implementation of youth programs focused on leadership skills, contributing to the holistic development of participants.3. OneChance Youth Project Facilitators Handbook: Authored and developed the OneChance Youth Project Facilitators Handbook, serving as a valuable resource for program facilitators.4. Founding Member on the OneChance Board of Trustees (2017): Played a foundational role in the establishment of the OneChance Board of Trustees, contributing to the governance and strategic direction of the organization.5. Advisor and Mentor: Served as an advisor, mentor, supporter, and encourager in the OneChance Youth Project leadership program, actively participating in the OneChance Youth Awards 2017.

Auckland, New Zealand

In my capacity as a team leader and supervisor at Zest Catering, I played a multifaceted role that allowed me to leverage my expertise across various responsibilities, including Chef, shift supervisor, overseeing functions, catering large events and business functions, barista, customer service, teamwork, cooking, cleaning, till/cash management, and stocktaking. This dynamic role involved contributing my culinary skills, overseeing day-to-day operations, and ensuring seamless coordination during events and functions.Key Responsibilities and Notable Venues:1. Versatile Leadership: Led and supervised a team with versatility, managing diverse roles from culinary responsibilities to customer service and operational tasks.2. Event Catering Expertise: Orchestrated the catering for large events and business functions, showcasing proficiency in planning, execution, and attention to detail.3. Barista and Culinary Skills: Demonstrated expertise as a barista and chef, contributing to the culinary excellence and overall customer satisfaction.4. Cash Handling and Stock Management: Managed till operations, conducted cash-ups, and maintained accurate stock levels through regular stocktaking.5. Notable Venues: Successfully executed catering contracts at renowned venues including South Pacific Pictures (Shortland Street + Outrageous Fortune), Waitakere Trust Stadium, Waitemata Rugby Club, and Rosedale Park Softball Club.

Auckland, New Zealand

I held a sole charge position that granted me the autonomy to create engaging and nutritious menus tailored for children aged 6 months to 4 years old. This encompassed comprehensive responsibilities, including planning, ordering inventory, and performing various administration duties. Beyond crafting healthy menus, I took on the vital role of overseeing the welfare of the children, providing teaching and first aid as needed. As part of a collaborative team, I seamlessly managed cooking and cleaning tasks, fostering a conducive environment for the children's growth and development.Key Responsibilities:1. Menu Development: Designed and implemented healthy and enjoyable menus specifically curated for the nutritional needs and preferences of children aged 6 months to 4 years old.2. Administrative Efficiency: Undertook various administrative duties, including stock-taking, ordering inventory, and efficient planning to ensure the smooth operation of the childcare facility.3. Child Welfare Oversight: Assumed the crucial responsibility of overseeing the welfare of the children, combining teaching and first aid expertise to create a safe and nurturing environment.4. Team Collaboration: Collaborated effectively with the team, managing cooking and cleaning tasks to maintain a hygienic and enjoyable space for both children and staff.5. Versatile Role: Embraced the flexibility of the role, which also included relieving ELC teachers as required, showcasing adaptability and contributing to the overall functioning of the early learning center.

Auckland, New Zealand

During my tenure at Fresh Talent Agency, I served as a Talent Extra for TV & Ads, contributing to various productions at South Pacific Pictures. Engaging in popular shows such as Shortland Street and Outrageous Fortune, along with participation in advertisements like New World, provided me with a dynamic and enriching experience in the entertainment industry.Key Contributions:1. Versatile Engagements: Worked as a Talent Extra in a range of productions, showcasing adaptability and versatility in contributing to both television series and advertising projects.2. Involvement in Popular Shows: Participated in well-known TV shows such as Shortland Street and Outrageous Fortune, gaining exposure to the intricacies of on-screen productions and contributing to the overall success of these programs.3. Advertising Experience: Engaged in advertisement projects, including notable campaigns like New World, demonstrating the ability to seamlessly integrate into various creative contexts and settings.

Auckland, New Zealand

During my tenure as a Pastry Chef at SKYCITY Entertainment Group Limited, I had the privilege of contributing to a dynamic team within a large organization. This experience provided me with the opportunity to apply my technical skills in crafting fine cuisine while thriving in a high-pressure culinary environment. As a part of the team, I gained valuable insights into how diverse cultures within the hospitality industry can synergize effectively. The collaborative nature of my role emphasized teamwork, and the high-pressure environment cultivated a commitment to delivering quality performance consistently.Key Skills and Insights:1. Team Collaboration: Worked seamlessly as part of a culinary team within a large organization, fostering collaboration and understanding the importance of teamwork in achieving culinary excellence.2. Technical Culinary Skills: Applied and honed technical skills in pastry craftsmanship, contributing to the creation of fine cuisine and maintaining high standards in culinary output.3. Adaptability to High-Pressure Environment: Thrived in a high-pressure culinary environment, demonstrating the ability to deliver quality performance consistently, even under demanding circumstances.4. Cultural Synergy in Hospitality: Gained insights into the diverse cultures within the hospitality industry, understanding how cultural diversity can be harnessed effectively to enhance the overall culinary experience.

Auckland, New Zealand

My tenure at The Sheraton Auckland Hotel & Towers (Cordis) was a diverse journey spanning multiple departments, showcasing my adaptability and commitment to excellence. Over nearly five years, I seamlessly transitioned between roles, including Pastry Chef, Banquets, In-room dining, Bar, Waitress, Fine dining, and Butler service. This unique experience equipped me with comprehensive skills in end-to-end management of conferences and events, highlighting my proficiency in time management, planning, organizing, and effective teamwork. Adhering to policies and procedures to maintain a consistently high level of performance became a hallmark of my approach.Key Skills and Insights:1. Multifaceted Expertise: Worked across five departments of the hotel, gaining 'hands-on' experience in each role. This multifaceted exposure enhanced my work ethic and embedded a high standard of professionalism, proving to be a lasting asset throughout my hospitality career and beyond.2. End-to-End Event Management: Demonstrated proficiency in end-to-end management of conferences and events, emphasizing organizational skills, attention to detail, and the ability to collaborate effectively with diverse teams.3. Adaptability and Teamwork: Navigated seamlessly between roles, showcasing adaptability and effective teamwork, fostering a collaborative environment across various departments.4. Policy Adherence and Quality Performance: Adhered to established policies and procedures, consistently delivering high-quality performance in alignment with the hotel's standards and expectations.

Auckland, New Zealand

As a founding employee at Somerset Grand Metropolis Auckland, my role as a Guest Service Agent was pivotal in establishing the foundations of exceptional guest experiences. Over the course of two years and nine months, I actively contributed to the hotel's reputation for outstanding service. Beyond traditional guest service responsibilities, I played a versatile role by actively participating in both In-room dining and Bar service, showcasing adaptability and a commitment to providing a comprehensive hospitality experience.Key Contributions:1. Founding Employee Impact: As one of the founding employees, I played a crucial role in setting the standards for guest service, contributing to the establishment of a reputation for excellence that endured throughout my tenure.2. Versatile Service: Actively engaged in diverse hospitality functions, including In-room dining and Bar service, offering guests a seamless and comprehensive service experience.3. Commitment to Excellence: Demonstrated a commitment to delivering exceptional service, contributing to the hotel's success in providing a memorable and enjoyable stay for guests.

Waitakere City Auckland, New Zealand

During my tenure as a Dessert Chef at Valentines Restaurant in Waitakere City, Auckland, I had the exciting responsibility of spearheading dessert menu innovation and production. Over the course of one year and one month, I contributed to the culinary excellence of the restaurant by introducing creative and delectable desserts to enhance the overall dining experience for patrons.Key Contributions:1. Menu Innovation: Led the innovation and development of the dessert menu, introducing creative and enticing options that added a memorable touch to the overall dining experience.2. Production Excellence: Ensured the seamless production of desserts, maintaining high standards of quality and presentation to meet the expectations of Valentines Restaurant patrons.3. Culinary Creativity: Showcased culinary creativity in crafting desserts that not only satisfied the sweet cravings of diners but also contributed to the restaurant's reputation for providing a diverse and delightful culinary experience.

Bachelor Of Applied Business Management, Major - Management

My academic journey at Toi Ohomai Institute of Technology was instrumental in shaping a robust foundation for a multifaceted career.

Certificate, Social Work - Biculturalism In Practice

My educational experience at Te Wānanga o Aotearoa, where I pursued a Certificate in Social Work with a focus on Biculturalism.

Certificate, Business Administration

My academic journey at Unitec | Te Pūkenga included the pursuit of a Certificate in Business Administration in the year 2011. This program.

Certificate, Mauri Ora

My educational journey at Te Wānanga o Aotearoa involved the pursuit of a Certificate in Mauri Ora, spanning the years 2008 to 2009. This.

Certificate, Practical Patisserie

My educational journey at Auckland University of Technology in 2002 was focused on achieving excellence in the culinary arts.

Certificate, Food And Beverage Operations

My educational pursuit at Auckland University of Technology in 1998 centered around a comprehensive Certificate in Food and Beverage.