Racquel Balaoas Email & Phone Number

Oldwick, New Jersey, United States

• Collaborate with Managed Detection and Response (MDR) providers to triage security alerts, analyzing and prioritizing them based on relevance and urgency.
• Conduct ongoing monitoring and analysis of security events and incidents using various endpoint and network security tools to identify and classify threats.
• Develop, maintain, and apply processes for threat intelligence sharing, vulnerability management, continuous logging and monitoring, and incident response to protect against… Show more
• Develop, maintain, and apply processes for threat intelligence sharing, vulnerability management, continuous logging and monitoring, and incident response to protect against and respond to cyber threats.
• Support the organization's compliance with security policies through regular risk assessments, audit support, and the development of key performance indicators and metrics for cybersecurity. Show less

• Perform routine system and network scans, analyze findings, and prioritize vulnerabilities according to their severity, exploitability, and potential impact on the organization.
• Collaborate with system owners and IT teams to develop and implement remediation plans, and verify effectiveness through follow-up scans and testing.
• Provide guidance and support to other teams on secure coding practices, configuration management, and system hardening techniques.

• Respond to security incidents in line with established response playbooks, with the goal of meeting the organization's response time objectives.
• Engage in root cause analysis and collaborate on immediate and preventive remediation strategies.
• Promptly address security concerns, providing timely resolutions, and ensuring customer satisfaction through clear communication and support.

Princeton, New Jersey, United States

• Provide on-site and remote support to resolve network and system issues with clear guidance to non-technical users.
• Enhance security posture by proactively evaluating systems and user needs to recommend and implement targeted security enhancements across networks and systems.

Scottsdale, Arizona, United States

• As a Level 1 analyst for a prominent Managed Security Service Provider (MSSP) serving a diverse clientele, including governments, universities, and pharmaceutical companies, my key responsibilities include:
• Investigating and resolving potential security incidents and threats in accordance with client-specific procedures and expectations.
• Delivering timely and accurate reporting on security incidents, trends, and metrics to stakeholders.

West Point, New York, United States

Served as a military leader and mentor with more than 12 years of comprehensive training experience in the fields of combat, medical, and technical training.

Bachelor Of Science - Bs, Cybersecurity

Computer And Information Systems Security/Information Assurance

Bachelor'S Degree, Political Science