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Rob Dunlap Email & Phone Number
Customer Operations Specialist (AI Enablement)
at
Fanatics
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Operations Specialist (AI Enablement)
Location
Denver Metropolitan Area, United States
Company size
Who is Rob Dunlap? Overview
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Quick answer
Rob Dunlap is listed as Customer Operations Specialist (AI Enablement) at Fanatics, a with 11331 employees, based in Denver Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Rob Dunlap.
Rob Dunlap previously worked as Executive Assistant at Self Employed and Workforce Manager at Dapper Labs. Rob Dunlap holds Bachelor'S Degree, Computer Science from Metropolitan State College Of Denver.
Company email context
Email format at Fanatics
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Fanatics
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Profile bio
About Rob Dunlap
Results-driven Customer Experience Professional with a strong background in account management, workforce optimization, and business operations. Skilled in leveraging data analysis to drive process improvements and enhance customer satisfaction. Experienced in managing global teams, implementing innovative strategies, and optimizing operational efficiency across diverse industries including solar energy, blockchain technology, and telecommunications.Proven track record of successfully onboarding new customers, minimizing time to value, and developing comprehensive SOPs and support documentation. Adept at utilizing CRM systems, workforce management tools, and data visualization platforms to drive informed decision-making and achieve organizational objectives.Passionate about fostering team growth, implementing cutting-edge technologies, and delivering exceptional customer experiences. Committed to continuous learning and ongoing studies in Computer Information Systems.
Current workplace
Rob Dunlap's current company
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Fanatics
8 roles
Rob Dunlap work experience
A career timeline built from the work history available for this profile.
Executive Assistant
Workforce Manager
● Leverage real-time data analysis and innovative workforce management strategies to monitorefficiency and adjust global forecasts.● Collaborate with stakeholders on strategy, tool, and BPO implementation.● Identified areas of weakness to spearhead research and process improvement.
Nov 2021 - Nov 2022
Executive Assistant
Self-Employed
● Provided comprehensive support to local entrepreneurs, orchestrating complex schedules and coordinating seamless travel arrangements.● Efficiently managed multiple property email communications, ensuring timely responses and maintaining organized inboxes.● Oversaw inventory procurement and management, anticipating and fulfilling site-specific needs to maintain optimal operations.
Aug 2018 - Nov 2021
Case Manager
● Redesigned helpdesk systems, driving SOPs and developing support documentation. Strong focuson team building and process improvement.
Jan 2017 - Mar 2018
Business Operations Specialist
● Strategically managed real-time workforce management for an 800+ employee call center,ensuring optimal staffing levels and exceeding service goals.
Jan 2015 - Jan 2017
Team Supervisor
● Managed a team handling complex customer issues with executive-level focus, driving exceptionalservice and satisfaction. Ensured Quality Assurance and coached the team to peak performance,earning awards for top performance and best improvement.
Mar 2014 - Jan 2015
Customer Service Representative
• Responsible for providing billing and technical support to inbound customer service lines. • Developed internal company knowledge and trained in B2B Partnered accounts, acquired company internet accounts, and advanced tech support. • Lead in site-wide sales, winning multiple sales competitions, and assisted in achieving site sales quotas. • Assisted new employees during training and provided support while managers were unavailable. • Developed and maintained relationships with management and various call center personnel.
Feb 2013 - Mar 2014
Team & coworkers
Colleagues at Fanatics
Other employees you can reach at fanaticsinc.com. View company contacts for 11331 employees →
AH
Alexis Hiser
Colleague at FanaticsSan Francisco Bay Area, United States
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LA
Linda Armstrong
Colleague at FanaticsJacksonville, Florida, United States
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MB
Michael Blume
Colleague at FanaticsHouston, Texas, United States
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KR
Kathleen Richardson
Colleague at FanaticsZanesville, Ohio, United States
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DT
Darius Tillman
Colleague at FanaticsPhiladelphia, Pennsylvania, United States
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DT
Doruk Tirasoglu
Colleague at FanaticsTampa, Florida, United States
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NL
Nyshiq Latham
Colleague at FanaticsNorth Las Vegas, Nevada, United States
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JC
Jelani Crawford
Colleague at FanaticsUnited States
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DM
Darian Munoz
Colleague at FanaticsSan Lorenzo, California, United States
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JS
Jennifer Sheetz
Colleague at FanaticsGreater Indianapolis, United States
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Alexis Hiser
Colleague at FanaticsSan Francisco Bay Area, United States
View →
LA
Linda Armstrong
Colleague at FanaticsJacksonville, Florida, United States
View →
MB
Michael Blume
Colleague at FanaticsHouston, Texas, United States
View →
KR
Kathleen Richardson
Colleague at FanaticsZanesville, Ohio, United States
View →
DT
Darius Tillman
Colleague at FanaticsPhiladelphia, Pennsylvania, United States
View →
DT
Doruk Tirasoglu
Colleague at FanaticsTampa, Florida, United States
View →
NL
Nyshiq Latham
Colleague at FanaticsNorth Las Vegas, Nevada, United States
View →
JC
Jelani Crawford
Colleague at FanaticsUnited States
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DM
Darian Munoz
Colleague at FanaticsSan Lorenzo, California, United States
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JS
Jennifer Sheetz
Colleague at FanaticsGreater Indianapolis, United States
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1 education record
Rob Dunlap education
FAQ
Frequently asked questions about Rob Dunlap
Quick answers generated from the profile data available on this page.
What company does Rob Dunlap work for?
Rob Dunlap works for Fanatics.
What is Rob Dunlap's role at Fanatics?
Rob Dunlap is listed as Customer Operations Specialist (AI Enablement) at Fanatics.
Where is Rob Dunlap based?
Rob Dunlap is based in Denver Metropolitan Area, United States while working with Fanatics.
What companies has Rob Dunlap worked for?
Rob Dunlap has worked for Fanatics, Self Employed, Dapper Labs, Self-Employed, and Dish Network.
Who are Rob Dunlap's colleagues at Fanatics?
Rob Dunlap's colleagues at Fanatics include Alexis Hiser, Linda Armstrong, Michael Blume, Kathleen Richardson, and Darius Tillman.
How can I contact Rob Dunlap?
You can use AeroLeads to view verified contact signals for Rob Dunlap at Fanatics, including work email, phone, and LinkedIn data when available.
What schools did Rob Dunlap attend?
Rob Dunlap holds Bachelor'S Degree, Computer Science from Metropolitan State College Of Denver.
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