Ted Clark Email & Phone Number

Toronto, Canada Area

On-Call Systems Support for a demanding customer base.Updated email system, implementing: IMAP, Greylisting, anti-spam measures.Migrated a customer's Exchange and Blackberry infrastructure to modern equivalents while minimizing downtime.Created installation procedures for various Linux and Windows Servers.Research and Development of company wide environment improvements.Desktop help for a constantly evolving developer stable.Developed and improved backups and emergency… Show more On-Call Systems Support for a demanding customer base.Updated email system, implementing: IMAP, Greylisting, anti-spam measures.Migrated a customer's Exchange and Blackberry infrastructure to modern equivalents while minimizing downtime.Created installation procedures for various Linux and Windows Servers.Research and Development of company wide environment improvements.Desktop help for a constantly evolving developer stable.Developed and improved backups and emergency readiness procedures.Network Troubleshooting.Setting up server monitoring systems and responding to trouble calls. Show less

Meeting with customers in both sales and support roles.Tuning and capacity planning of a wide variety of server platforms.Meeting developer needs by virtualizing server hardware.Establishing and enacting remote access procedures and policies.Developing a standardized hardware install procedure for new kiosks.Developing backup and disaster recovery policies and procedures.On-call network and systems support.

Design and maintenance of LAN's.New equipment purchase advice and maintenance.PC upgrade and maintenance.Server set up and maintenance.Creation of an online presence including email setup and web sites.Spam and virus counter measures.

Repaired PC's (Mac, Windows and Linux).Did "house call" repair and troubleshooting.LAN setup and troubleshooting for local businesses.Counter sales of refurbished PC's and equipment.Refurbishment of used PC equipment.

Tuning and capacity planning of network and server infrastructure.On-call PC support for all users.Development of a yearly IT budget for the facility.Specified, upgraded and maintained al PC's and the Network infrastructure.Collaborated with Ticketmaster to install the initial Computerized Ticketing System in the barnd new Box Office facility.Pushed for and coordinated the first Webcasts from this facility. Pushed for, created and the first online presence of the… Show more Tuning and capacity planning of network and server infrastructure.On-call PC support for all users.Development of a yearly IT budget for the facility.Specified, upgraded and maintained al PC's and the Network infrastructure.Collaborated with Ticketmaster to install the initial Computerized Ticketing System in the barnd new Box Office facility.Pushed for and coordinated the first Webcasts from this facility. Pushed for, created and the first online presence of the hall.Maintained the web presence for the entire time I was at the Chan Centre.Developed the first Content Management System and coordinated later improvements.Developed a custom Facility Booking System.Created custom firewall hardware. Show less

Designed custom database applications.Designed custom spreadsheets.Wrote custom reports using OR-Reporter on the IBM System 36.Processed complicated subscription orders.Worked on the front counter of a busy box office.Balanced cash and other methods of payment.Did nightly back-up procedures.

Ba, Drama, English

Activities and Societies: Deans List, London Semester

Education record

Activities and Societies: Various skills upgrading courses