Richard (Rick) Testone, Sphr/Scp Email & Phone Number

Waterbury, CT

• Provide HR management and guidance to the New England region consisting of 1,200+ employees and managers across 114 automotive care facilities
• Develop and execute HR business plans for the region including resolving employee concerns, improving engagement, and retention
• Plan strategies to drive teammate and payroll efficiencies; monitor and modify as necessary
• Handle employee relations, investigations, recruitment, hiring, talent development, succession planning, and performance management
• Coach and counsel regional, area leaders, and store managers to ensure consistent execution of policies, programs, and initiatives
• Communicate best practices regarding Hiring, Team Member Engagement, Retention, and Performance Management.

• Managed a small staff of HR Coordinators and a recruiter supporting operations including 800+ employees throughout the states of Connecticut and Massachusetts
• Provides day to day performance management guidance to management (coaching, counseling, career development, disciplinary actions)
• Provide guidance and input on business unit restructures, workforce planning, succession planning

• Manage the HR generalist and recruiting functions for the East Hartford site including 300+ local and remote employees in two discreet business units
• Remotely support managers and employees in Jacksonville, IL
• Initiate and champion strategic initiatives including Pandemic Response/Disaster Recovery/Business Continuity Plans and Succession Planning
• Review, analyze and propose updates to existing policies and procedures to ensure that they are both compliant and comprehensive
• Act as liaison between employees and/or managers and the organization by interpreting personnel policies and procedures and resolving employee concerns
• Serve as a trusted advisor, provide counseling to both managers and employees on employee relations issues

• Lead committee focused on improving internal communications and mobilization
• Built and maintain relationships with community-based organizations and directed service on site
• Supervised, mentored, coached and challenged diverse group of young adults as “social entrepreneurs”
• Developed result oriented, skill building, team based trainings for Corps Members
• Managed and evaluated program leadership team of staff and Senior Corps Members

Assigned to Linden, Guyana, South AmericaWorked with HCN organizations including local primary schools, YMCA, Leos and Lions Clubs of Upper Demerara, CIDA, UNICEF, and more.

Ms, Human Resources Management And Development

Bs, Business Communications