As a Salesforce Business Analyst at Zero Delta, I leverage my 4x Salesforce certifications and my business experience in the security, safety, and government sectors to deliver innovative solutions for clients. I have been working on a Department of Veterans Affairs project to implement Experience Cloud and GovCloud to enable the National Veterans Special Programs and Sporting Events, using declarative programming to develop external portals for registration and Salesforce GovCloud for tracking, reporting, and event planning for veteran athletes.I am also a 25+ year Army veteran and a former Product Owner for the Jacobs Engineering Group e3 Experience Salesforce instance. I have extensive experience in software requirements integration, project management, and data analysis, as well as a strong background in fire support command and control systems and network administration. I hold an active TS-SCI security clearance and a Bachelor of Arts in Homeland Security and Emergency Management. I am passionate about team building, problem solving, and adaptability, and I enjoy spending time with my large family and engaging in outdoor activities.