Rt Muir Email & Phone Number

Prosper, TX, US

Dallas, TX, US

• Directly responsible for 250+ CRM software installations and implementations; offered user training, project management, data loading, customization, and custom development services for select clients. Drive 50+ direct.
• Demonstrated an unparalleled ability to learn and succeed as a Salesforce admin with limited prior experience by obtaining first certification (Salesforce Certified Administrator) in 2016. Accelerated knowledge and.
• Served as primary developer for TimeLinx for the Sage CRM professional services automation software package that is sold as an add-on component. Delivered 30+ installations and implementations.
• Developed an integration application between Sage 100 ERP and AvidXchange (an AP automation software).

Worldwide, OO

Melbourne, Florida, US

Purchase, New York, US

• Responsible for heavily customized Field Service Lightning implementation. Manage and maintain schedules for all drivers and merchandisers throughout the US and Canada.Key Achievements:
• SCRUM team Solution Lead responsible for all customization and development related to Field Service Lightning components.
• Successfully completed complicated conversion from legacy scheduling application to Field Service Lightning object model.
• Troubleshoot, diagnose and resolve issues reported from the field.
• Design and scope new features to be developed by SCRUM team utilizing Lightning Web Components (LWC) and Apex classes.
• Manage a team of 7-14 developers, depending on scope of current feature(s), comprised of both onshore and offshore team members.

Prosper, Texas, US

• Hired as sole employee of the company to design and develop the MSLInsight product within Salesforce. Key Achievements:
• Successfully listed the application as an OEM AppExchange product currently available to purchase from Salesforce.
• Accurately completed a detailed product and security review with the Salesforce staff to secure the product approval required for listing the application.

Carrollton, TX, US

• Configure and maintain the Salesforce application to ensure continued delivery of innovative, high-quality solutions to meet enterprise needs. Manage all aspects of Pardot implementation, including product selection.
• Quickly exceeded expectations by inheriting and transforming a failing Salesforce implementation upon hire; enabled TriNet to go live with Salesforce within 90 days.o Completed complex data migrations, created and.
• Designed both the business development and recruiting operations pieces in SFDC to replace an AppExchange add-on product (Jobscience) beginning in January 2020.o Launched the new updates within two months, allowing.

Dallas, TX, US

• Handled all CRM solutions for the company’s internal needs and external clients, including sales, consulting, customization, and development. Managed multiple in-house CRM systems such as Sage CRM and SalesLogix..
• Designed and developed the internal Time & Billing System contained within Sage CRM (1,000+ development hours – time gathering, prepaid dollar tracking, invoicing, etc.). Packaged and sold the system to six other Sage.
• Developed an invoice export component from SalesLogix to MAS500 for internal use.
• Specialized in various forms of integration from CRM systems to back-office ERP systems.
• Drafted countless Crystal Report designs for Sage CRM, SalesLogix, Sage Timberline Office, Sage MAS500, and more.
• Designed, developed, and delivered three large-scale web-based projects utilizing Classic ASP/IIS platform.

- Reported directly to both partners within the firm- Performed 8-10 monthly compilations/reviews- Completed yearly State and Federal Tax returns, both Corporate and Personal- Involved in 6-8 annual audits of firm’s larger clients- Utilized Sage MAS90 (now Sage 100) for all accounting needs internally and for clients

Bachelors, Accounting, Finance

Mba, Information Technology