I am a seasoned CRM product implementation specialist with a high proficiency in Salesforce administration and architecture and a demonstrable mastery of the Salesforce platform. My track record of success in designing leading-edge solutions is due to my expert consultative and business skills honed over years of diverse work in multiple industry domains. My extensive experience in SFDC implementation in complex business environments includes administration of complex configuration, integration, and maintenance of Salesforce and other critical business systems. Moreover, I built a CRM consulting company from the ground up that provided formal consulting services where I have personally maintained responsibility for 250+ CRM product implementations. Furthermore, I stand out from my peers due to my combined experience in Accounting (ERP Systems) and CRM Solutions. I have also demonstrated an exceptional capacity to rapidly learn new technologies, processes, and programs as reflected in my journey to become a Salesforce professional. With vast experience in CRM system development and implementation in roles ranging from Software Engineer to VP of Product Development to VP of Services to Owner/Founder, I possess the strong knowledge and ability required to manage and maintain a complex Salesforce organization for a global enterprise.Let’s connect.
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Vp Of It And DevelopmentFocus StaffProsper, Tx, Us
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Vp Of It/DevelopmentFocus Staff Feb 2023 - PresentDallas, Tx, Us
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President/Vp Of Services/Salesforce Technical ArchitectTecharty Jan 2009 - Mar 2023Directly responsible for 250+ CRM software installations and implementations; offered user training, project management, data loading, customization, and custom development services for select clients. Drive 50+ direct sales of CRM product to small businesses and range from 5 to 250+ user installs. Transitioned business focus from Sage CRM product to the Salesforce platform beginning in 2014.Key Achievements: • Demonstrated an unparalleled ability to learn and succeed as a Salesforce admin with limited prior experience by obtaining first certification (Salesforce Certified Administrator) in 2016. Accelerated knowledge and abilities over the next three years to cultivate the new business. • Served as primary developer for TimeLinx for the Sage CRM professional services automation software package that is sold as an add-on component. Delivered 30+ installations and implementations. • Developed an integration application between Sage 100 ERP and AvidXchange (an AP automation software). -
Salesforce Specialist MasterDeloitte Consulting Apr 2022 - Sep 2022Worldwide, Oo -
Senior Salesforce Solutions ArchitectChristian Care Ministry Jan 2022 - Mar 2022Melbourne, Florida, Us -
Salesforce Solution LeadPepsico Mar 2021 - Jan 2022Purchase, New York, UsResponsible for heavily customized Field Service Lightning implementation. Manage and maintain schedules for all drivers and merchandisers throughout the US and Canada.Key Achievements:• SCRUM team Solution Lead responsible for all customization and development related to Field Service Lightning components.• Successfully completed complicated conversion from legacy scheduling application to Field Service Lightning object model.• Troubleshoot, diagnose and resolve issues reported from the field.• Design and scope new features to be developed by SCRUM team utilizing Lightning Web Components (LWC) and Apex classes.• Manage a team of 7-14 developers, depending on scope of current feature(s), comprised of both onshore and offshore team members.• Assist with design of integrations and periodic jobs run between Salesforce and various supporting applications.• Responsible for backup and archival of all Salesforce data to an internally hosted Data Lake -
Vice President Of Product DevelopmentMsl Insight Apr 2018 - Mar 2021Prosper, Texas, UsHired as sole employee of the company to design and develop the MSLInsight product within Salesforce. Key Achievements:• Successfully listed the application as an OEM AppExchange product currently available to purchase from Salesforce. • Accurately completed a detailed product and security review with the Salesforce staff to secure the product approval required for listing the application. -
Salesforce Administrator/Salesforce Technical ArchitectTrinet Pharma Feb 2018 - Mar 2021Carrollton, Tx, UsConfigure and maintain the Salesforce application to ensure continued delivery of innovative, high-quality solutions to meet enterprise needs. Manage all aspects of Pardot implementation, including product selection, setup, configuration, and maintenance. Oversee the entire Salesforce organization that includes administration, design, customization, development, issue resolution, data management/modeling/cleanup, testing, and user training. Key Achievements:• Quickly exceeded expectations by inheriting and transforming a failing Salesforce implementation upon hire; enabled TriNet to go live with Salesforce within 90 days.o Completed complex data migrations, created and modified objects, designed initial page layouts, security models, workflows, processes, and reports, and trained staff members. • Designed both the business development and recruiting operations pieces in SFDC to replace an AppExchange add-on product (Jobscience) beginning in January 2020.o Launched the new updates within two months, allowing TriNet to drop the add-on product Jobscience, resulting in significant cost savings for the business. -
Vp Of TechnologyTimelinx Software, Llc Jul 2009 - Dec 2009
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Crm Technical ArchitectMis Group May 2004 - Jul 2009Dallas, Tx, UsHandled all CRM solutions for the company’s internal needs and external clients, including sales, consulting, customization, and development. Managed multiple in-house CRM systems such as Sage CRM and SalesLogix. Directly responsible for 20+ Sage CRM product sales and served as lead consultant/project manager for 30+ Sage CRM and 5+ SalesLogix implementations.Key Achievements:• Designed and developed the internal Time & Billing System contained within Sage CRM (1,000+ development hours – time gathering, prepaid dollar tracking, invoicing, etc.). Packaged and sold the system to six other Sage business partners. • Developed an invoice export component from SalesLogix to MAS500 for internal use. • Specialized in various forms of integration from CRM systems to back-office ERP systems. • Drafted countless Crystal Report designs for Sage CRM, SalesLogix, Sage Timberline Office, Sage MAS500, and more. • Designed, developed, and delivered three large-scale web-based projects utilizing Classic ASP/IIS platform.• Began internal implementation of Sage CRM (migrating all data from Act! CRM) within six months of hire. -
Staff AccountantColburn And Peterson, Cpa Jan 2002 - May 2004- Reported directly to both partners within the firm- Performed 8-10 monthly compilations/reviews- Completed yearly State and Federal Tax returns, both Corporate and Personal- Involved in 6-8 annual audits of firm’s larger clients- Utilized Sage MAS90 (now Sage 100) for all accounting needs internally and for clients
Rt Muir Education Details
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Trinity UniversityFinance -
The University Of Texas At DallasInformation Technology
Frequently Asked Questions about Rt Muir
What company does Rt Muir work for?
Rt Muir works for Focus Staff
What is Rt Muir's role at the current company?
Rt Muir's current role is VP of IT and Development.
What schools did Rt Muir attend?
Rt Muir attended Trinity University, The University Of Texas At Dallas.
Who are Rt Muir's colleagues?
Rt Muir's colleagues are Dave Owens, Audrey Morrison, Jennifer Vizcarra, Brandy Carsey, Taevia Lewis, Andrea Rabish, Judy Pearce.
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