Rich Nowak Email & Phone Number

Dallas-Fort Worth Metroplex, Texas, Us

Enterprise Client Director supporting Insurance, Financial Services, and High-Tech (Software).Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Our clients include leading global companies, service providers, and investors. Clients use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Details and in-depth content are available at www.everestgrp.com.

Cambridge, Ma, Us

In January 2022, I was promoted to Solutions Partner (Sales Engineer) role where I supported 300+ Software clients and 25+ Account Managers (Client Executives).Responsible for the solution design and the sales execution for custom solutions, including: business development and enablement programs, sales coaching, messaging guides, sales process and qualification process.

Cambridge, Ma, Us

Supported high tech (software and services) relationships across Technology, Security, Marketing and Sales markets and industries.

Nashville, Tennessee, Us

• Built relationships with marketing leaders to uncover challenges and opportunities around their email marketing programs• Recommended strategies for automation, segmentation, and customer advocacy

St. Louis, Missouri, Us

• Trained, managed, and enabled teams in sales performance, customer service, and retail store operations (teams of 5+ employees in local branch locations; 20+ employees in airport location)• Expanded corporate account revenue over 9% year over year for local office (2014)• Created and executed customer service plan which improved scores by 12% over 12-month span (2014)• Coached a team which achieved first place ranking in sales and customer service competition (four team contest between May – August 2015)• Assistant Branch Manager (2015), Management Assistant (2014), Management Trainee (2013), Management Trainee Intern (2013)