Ryan Tolbert Email & Phone Number

Chicago, Illinois, United States

• Completes processing premium finance quotes and adheres to credit/underwriting procedures & guidelines.
• Uses creativity and good judgment to provide the client with the best possible solutions to their needs while minimizing the risk to FIRST.
• Monitor service requests, quotes, and business from assigned agents, for FIRST’s “Fourteen Warning Signs” and concerning trends.
• Coordinate with program compliance team to improve processes and address servicing needs.
• Develop and maintains client relationships through superior service.
• Accept inbound emails and phone calls from agents and insureds; accept payments, answer questions and resolve concerns on Third Party & other Specialty program quotes/accounts as needed

Chicago, Illinois, United States

· Act as liaison between buyers and sellers to ensure the highest level of customer satisfaction · Advise and respond to customers about their live sports and entertainment event tickets· Take inbound calls and LiveChat requests from existing customers to answer questions in a friendly and positive manner· Make outbound calls to customers for ticket.