Supporting the Department of Energy’s CIO Business Operation Support Services (CBOSS) in the CyberSecurity domain.Facilitating the Federal Government Procurement Process to ensure documentation being executed along with pre-planning activities to support aspects of License Management (i.e., Renewals, New License Purchases, etc.)Provides input, documents requirements, and supports the design and delivery of training and orientation programs as needed to support process changes.Apply process improvement and reengineering principles, methodologies, and structured approaches to effect process modernization and quality improvement efforts with an understanding of technical problems and solutions as they relate to the current and future business environment.Assists with institutionalization communicating these changes to impacted Business Systems teams and other stakeholders.Identifies gaps and opportunities for improvement, integrating new and improved processes with existing ones.

Maintained and validated Software inventory for the US Securities and Exchange Commission, across licenses, versions, and lifecycle.Worked in conjunction with IT Engineers and Developers to understand Software implementation/upgrade roadmap across agency, identifying where redundancies exist in order to sunset obsolete software and streamline inventory counts.Provided market research on perspective software packages (looking at cost, security, and ease of use) so that IT Leadership can make the most informed decisions on how to proceed.

Maintained and validated Software inventory for the US Securities and Exchange Commission, across licenses, versions, and lifecycle.Worked in conjunction with IT Engineers and Developers to understand Software implementation/upgrade roadmap across agency, identified where redundancies exist in order to sunset obsolete software and streamline inventory counts.Provided market research on perspective software packages (looking at cost, security, and ease of use) so that IT Leadership could make the most informed decisions on how to proceed.

Maintained responsibility for detailed financial and administrative activities for IT Operations within the US Government Accountability Office's ISTS Program, managed the Maintenance Renewal Roster as well as new Purchase Acquisitions.Developed and implemented techniques for effective Procurement of IT Products and Services across the entire life-cycle, along with analysis of spending against budget, for current and future budget development.Created Bills of Material, coordinated competitive pricing from perspective suppliers using GSA and NASA SEWP Contract Vehicles, obtained approvals from all governmental authorities, and provided executed Purchase Orders to end users.Analyzed spending and market trends that could have prevented timely acquisition or increased cost of IT Goods and Services, in order to minimize and negate supply disruptions.Partnered collaboratively with IT Management and Executives to deliver financial/cost analysis and savings, while adhered to GAO procedures for Procurement, ensuring that all contracts abide by Terms and Conditions that are compliant with Federal law.

Tracked and monitored invoices and spend for Telecommunications and Workplace Services/Facilities across the entire CEB Global Footprint, and responded to billing issues as well as liaised between External Vendors and Internal CEB departments.Established processes and flows for review and approval of any services that involved Telecommunications and Workplace Services/Facilities.Ensured that the products and services sourced by CEB were of use and of optimal scope for the business, having negotiated with vendors on product based on cost and necessity for business operations.Had visibility and awareness on any projects that involved Telecommunications and Workplace Services/Facilities, such as Office Refreshes, Relocations, Acquisitions, as well as Staff Departures and Additions.Being a Subject Matter Expert on the services procured by CEB, and was able to speak to various parts of the business on what the services were, how CEB utilized them, and what the outlook was for the service.Monitored purchase orders for Spend and ensured that invoices were properly documented and relayed to Accounts Payable for processing.Administration of Cisco WebEx Licenses and activations/deactivations, as well as daily monitoring of usage and allocating charges incurred to departments throughout the CEB Global Footprint.

Provided Financial Reporting and Business Analysis throughout the Washington/Baltimore/Virginia (WBV) Region in regards to Revenue and Customer Reporting.Partnered with the Verizon Wireless Indirect Agent Channel throughout the WBV Region to provide metrics and data for analysis that answered complex business questions and improved Agent performance.Ensured that metrics were calculated and presented accurately.