Richie Tran Email & Phone Number

San Jose, CA, US

Markham, Ontario, CA

➢ Prepared internal and customer formatted quotes to determine the pricing of contracts, purchase orders, and invoices through collecting relevant information, analyzing expenses, and estimating labor➢ Efficiently collaborated with the project management and engineering teams to validate the proposed build specifications such as lead and test time.

Austin, Texas, US

➢ Produced 50+ data-driven reports to evaluate and optimize car delivery processes, reducing average delivery time by 33% and increasing delivery throughput by 20%.➢ Provided thorough education to new owners by presenting detailed and individualized tutorials on the vehicle's functions, feature navigation, and available maintenance and/or repair services➢.

➢ Offered excellent efficiency and productivity by delivering superior and punctual service to 10+ tables simultaneously➢ Increased daily profit and sales through upselling higher-end products and recommending beverages to customers for optimal business revenue➢ Provided assistance to coworkers by delivering any dishes that were ready and clearing tables.

Cerritos, California, US

➢ Provided exceptional guest experience by promptly accommodating to their needs within a 5 minute grace period.➢ Established a welcoming environment when addressing guests to promote further increases of repeat business.➢Simultaneously managed 3 job obligations within a fast-paced environment to ensure maximal efficiency and customer satisfaction.

Bachelor Of Science - Bs, Information Technology Management

High School Diploma