Monitor & track facial recording on set & in boothMaintain & troubleshoot hardware for facial capture

Mac & iOS certified technician for Apple. I troubleshoot, isolate, and test technical issues with all Apple products while repairing relationships and communicating with customers. As a mentor I welcome new employees into the store as fulfill training criteria for their first weeks. -Certified Mac technician for: Mac Pro, iMac, MacBook Pro, MacBook Air-Certified mobile technician for: iPhone, iPad, and iPod-Certified in repairs of 2009-current model products.-Processed and staged computers for repair.-Processed and tracked computers sent to offsite repair facilities.-Migrated customer data to new machines.-Audited repair queues to meet company standards, and to improve efficiency.-Trained first week employees in expectations and resources at a store level.-New Store Opening (NSO) Mentor-Created customer journey for NSO.-Improved communication and work/repair flow for NSO.

Founded Polybot, LLC in September of 2013 to pursue the completion of the game The Legend of Hart's Hollow that started it's life as a local Game Jam winner. While part of this group I have been part of the design team, production, management, and marketing for the game. I managed team sizes ranging from 10-40 people at times during particular crunches, and have learned to re-adjust scope when necessary. I have been the SCRUM master for most of the project.-Acting SCRUM Master-Directed communications between members on the team.-Set up and issued development schedule and time tables.-Organized and troubleshot file management system.-Created and logged contact list for designers.-On-boarded new talent.-Chief Financial Officer-Built and maintained relationships with publishers and console dev. reps.-Helped to build and maintain social media network.-Set up pitch doc and workbook for major console manufacturers.

-Directed team in profitable sales development.-Awarded customer service award for outstanding customer relations.-Awarded perfect inventory award 2 years in a row.-Organizational team lead for multiple locations.-Involved in career development in which I helped to promote employees to management. -Performance Consulting.-In charge of marketing and managing for multiple store locations. -Event coordinator for game launches including developing relations with third parties to help promote events.

-Involved in customer interactions and sales.

Executive Producer for an unannounced Oculus Rift special project. This was a quick one month project to test the abilities of the team to produce and show an Oculus rift game for Rooster Teeth gaming conference.-Acting SCRUM master for project.-Directed communications between remote and local teams.-Educated team on the use of SCRUM.-Set-up and organized development schedule and time table.

Project & Creative Lead of a small team for an undisclosed Xbox project. Special project through Savannah College of Art & Design to produce and present Microsoft with a functioning prototype for an XBox product.-Creative lead and project manager.-Managed 3 micro teams developing separate pieces of the whole experience. -Designed the user experience, menu flow, and connectivity models for the project. -Main responsibilities included making sure the package felt like a complete and integrated project making sure all 3 pieces fit seamlessly together. -Communicated directly with Microsoft I helped to deliver a product that fit their needs. -Organized and set up lines of communication between the team members and facilitated a welcoming work environment.We were one of two final submissions to Microsoft at the end of the quarter.

Sales, Customer Relations, Organization, Career Development, Sales Development, Organizational Training, Performance Consulting, Marketing, Event Planning, Scheduling.