Rodrigo Stephanou Email & Phone Number

Auckland, New Zealand

Key Responsibilities Pricing Dashboard developed and maintained in Qlik Sense.Data & Insights team point of contact at Pricing area,Build relationship with key stakeholders, such as Branch Managers and Sales Manager, to understand their reporting demands.

Auckland, New Zealand

Working closely with sales team and executive team in the following areas:- New bids and Customer Retentions providing insights to sales teams and their leaders based on data analysis and company targets.- Use of Microsoft Excel and PowerBI to build reports that are relevant both for internal and external stakeholders.- Price list strategic recommendations to the executive team based on data analysis of internal e external key factors.

Auckland, New Zealand

- Conducted pricing review analysis.- Created and maintained pricing review schedules.- Analysis and interpretation of financial data of customers.- Reports creation with recommendations for the account managers.- Analysis of margin(GP) for both products and customers.

Auckland, New Zealand

Auckland, New Zealand

As it is a small enterprise, I had the opportunity to work in a wide range of activities.Key Responsibilities:- Customer attendance- Process analysis and improvement- Accounting - Processing 10 to 30 invoices monthly- Data entry and report for stock management such as rotation time and accuracyAchievements- Implementation of text message system resulting in an improved customer experience

Mostardas-Rs, Brazil

As Business Administrator I was responsible for all aspects of the business to keep it running well:Key Responsibilities- Research and purchasing of products- Marketing and social media management- PricingAchievements- Leadership in the local market after first quarter of operation

Mostardas-Rs, Brazil

Responsible for a range of activities in the business, such as:- Accounting and collection- Agreements analysis and register - Birth and death certificates- Customer attendance- Implementation of new technologies demanded by the State Government

Goiânia Area, Brazil

Responsible for development of the Dell Computers operations inside the company, that was an IT retailer and distributor.Key Responsibilities- Top 20 customer retention by weekly contact using phone,e-mail or face-to-face approach- Prospect of new clients- Team leader of commercial area- Data entry and report on SalesForce.comAchievements- 50% revenue increase after 2 quarters. From 50k to 100k- Formatting of Dell operations defining roles and responsibilities with the team.- Closure of biggest Dell deal (300k) in the company history.

Eldorado Do Sul, Rs - Brazil

Working in the Dell Partners Channel department, I was responsible to achieve sales goals through Dell Partner Sales in different regions of the country.Key Responsibilities- Training Sales Partners to increase their skills and knowledge- Prospect of new clients to engage with the partners- Dealing together with Partners in their top customers and big deals- Data entry and report on SalesForce.com and internal toolsAchievements- Development of new partners in the middle-east region of Brazil, widening our revenue potential.- Responsible for formatting and training of new partners in the Channels Program On Boarding.

Eldorado Do Sul, Rs - Brazil

Working in a B2B environment, I was responsible to support the sales team keep and improve relationship with customers maintaining a high level of customer experience.Key Responsibilities- Focal point for invoice and delivery problems- Formatting processes for new Sales Support Team in the Large Enterprise sales team- Data entry and report analysis for sales managers on SalesForce.com and internal tools.- Formatting of on boarding training for new hires.Achievements- 90% of cases solved on time- Promoted to deal with other departments representing the team, in alignment meetings.- Two times awarded as a Team Player.- Top performance award

Porto Alegre Area, Brazil

- Support in bidding processes- Organization and regularization of the documents required for bidding- Follow-up of sellers on visits and customer service- Data entry and reports with new bids opportunities

Certificate In Data Science / Ai, Data Science And Ai

- Foundational Data Science and AI Skills - Core Data Science and AI Skills - Applying Data Science Industry - Soft Skills needed.

Postgraduate Diploma In Applied Business, Business

Bachelor'S Degree, Administração