Ryan Tubbs

Ryan Tubbs Email and Phone Number

SVP, Customer Success, Value Services and Managed Services @ Ellucian
Raleigh, NC, US
Ryan Tubbs's Location
United States, United States
About Ryan Tubbs

In our rapidly shifting landscape, the "normal" of work has been redefined. With the classic definition of "normal"—conforming to a standard, typical, or expected—there is and will be no more normal in work. My experiences in the tech industry, from navigating the complexities of tech giants to the dynamism of startups, have placed me at the epicenter of transformative work experiences.Today, I am dedicated to a mission greater than any single role: helping the future workforce—students preparing for their careers through higher education—master the new realities of work. As distributed workplaces and learning environments become commonplace, we find ourselves navigating more unstructured and ambiguous terrains than ever before. This new reality demands a fresh set of skills tailored to workforce readiness, DEI, and economic mobility.Every human interaction is a gift, and I'm here to learn with you and from you.Keen on discussing the future of work or just sharing a human moment? Let's connect!

Ryan Tubbs's Current Company Details
Ellucian

Ellucian

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SVP, Customer Success, Value Services and Managed Services
Raleigh, NC, US
Website:
ellucian.com
Employees:
4189
Ryan Tubbs Work Experience Details
  • Ellucian
    Svp, Customer Success, Value Services And Managed Services
    Ellucian
    Raleigh, Nc, Us
  • Ellucian
    Vp Of Strategic Services & Change Management
    Ellucian Mar 2024 - Present
    Reston, Va, Us
  • Billionminds
    Co-Founder Of Billionminds (A Techstars Company)
    Billionminds Nov 2020 - Present
    Tulsa, Oklahoma, Us
    BillionMinds is a leading soft skills development program designed to help students build the skills, habits, and routines they need for workforce readiness in distributed, flexible learning and working environments.Our team of learning, development, and change management experts transforms soft skills theories into bite-sized Learn/Do experiences that foster long-term retention and behavior change. Designed to be both practical and accessible, BillionMinds' upskilling program is available to all students—regardless of their field of study or career aspirations.BillionMinds became a Techstars company in 2024, joining the Workforce Development Accelerator to further our mission of shaping the future of work.
  • Global Media Assets
    Strategic Advisor
    Global Media Assets Jan 2024 - Present
  • Oneday
    Mentor
    Oneday Nov 2023 - Present
    London, England, Gb
    Guiding early-stage founders to develop their ventures from initial ideas to launch, offering facilitated learning, practical guidance, and idea validation.
  • Microsoft
    Co-Founder, Agile Innovation Hub @ Microsoft
    Microsoft Apr 2018 - Oct 2020
    Redmond, Washington, Us
    Leading Microsoft’s first use of externally-facing agile innovation teams; combining the speed, agility and autonomy of a startup with the full set of resources available to Microsoft. Responsible for the operations of the innovation hub, for the management of the portfolio, and for creating the conditions for agile and open innovation. Building a portfolio of strategic partnerships to conceptualize, incubate, and ultimately deliver the technology innovations that will drive the adoption of new clinical research paradigms.Facilitating deep discovery initiatives to identify pressing problems through direct engagement, experimentation and rapid prototyping WITH customers, partners and influencers.
  • Microsoft
    Chief Transformation Officer | Organizational Productivity | Change Management
    Microsoft Jul 2017 - Oct 2020
    Redmond, Washington, Us
    Responsible for driving sales & marketing transformation in the Enterprise Services segment. Led sales culture transformation partnering with field leaders and HR to improve sales capabilities and helping balance transforming the business while delivering against quarterly fiscal accountabilities. With 1700 employees and $2B in business, this represented the largest field transformation in Microsoft Enterprise Services history.
  • Microsoft
    Director, Product Marketing Management | Productivity Saas
    Microsoft 2014 - Jun 2017
    Redmond, Washington, Us
    Drove the business strategy for Windows and Cybersecurity services for the US subsidiary yielding $120M in revenue and over 16% of the total US Services revenue target.Optimized data and systems to promote a rich synergy between marketing and sales resulting in a 107% increase in marketing qualified pipeline.Led transition from transactional marketing to engagement marketing by implementing multi-channel nurture/trigger campaigns increasing win rates by 58%.Devised and launched a Cybersecurity event series and customer outreach program hosted nationally at Microsoft Technology Centers and yielding high lead conversion rates.Executed Windows 10 go-to-market strategy during product launch and subsequent sophomore year exceeding early adopter win target by 20%.
  • Microsoft
    Director, Cloud Productivity Services | Sales Management | Strategy
    Microsoft 2013 - 2014
    Redmond, Washington, Us
    Developed a high-performing team of cloud-adept solution sellers by hiring diverse talent, prioritizing development, and leading by example. Drove Office 365 deployment and support revenue performance (with license pull-through) for the firm’s largest and most complex North American customers exceeding scorecard and revenue targets with 438 net new customer acquisitions and $60M in revenue.Led a culture of sales excellence, driving consistent implementation of sales processes, pipeline management and success KPIs yielding healthy pipeline volume and accurate forecasting.Created innovative sales strategies through thought leadership and deep partnerships with Office 365 Marketing and Business Group.
  • Microsoft
    Practice Manager, Cloud Consulting & Support Services | Operations | Capacity Management
    Microsoft 2012 - 2013
    Redmond, Washington, Us
    Led team of services professionals toward profitable and sustained high-quality delivery with keen focus on resource and bench management, deal structure, and customer satisfaction.Pioneered aggressive incubation strategy for Microsoft’s first-ever cloud support offering exceeding scorecard target by 42% in year one and achieving mainstream promotion in year two.Built and nurtured executive relationships in key accounts, driving successful resolution of customer escalations yielding 90% “top box” customer satisfaction ratings.
  • Microsoft
    Senior Solution Sales Specialist | Cloud Services | Business Development
    Microsoft 2010 - 2012
    Redmond, Washington, Us
    Led adoption of Microsoft’s first cloud offerings, acquiring critical early adopter customers, setting the market and attaining a first-mover advantage.Launched go-to-market strategies for Office 365 and Azure leading to 185% revenue attainmentDrove complex cloud solution sales scenarios in a competitive environment, engaging with senior Business Decision Makers in Fortune 500 customers.
  • Microsoft
    Senior Engagement Manager | Resource Management | Public Sector
    Microsoft 2007 - 2010
    Redmond, Washington, Us
    Managed as many as 10 customer engagements simultaneously ranging from 2 months to 2 years in duration ensuring adherence to project schedule and deliverable acceptance procedures.Responsible for profitability and customer satisfaction for 7 central region states resulting in 140% of billed revenue target and 100% “top box” customer satisfaction ratings.Led team of Technical Account Managers and Consultants ensuring resources achieved utilization targets and obtained requisite technical training and certifications.
  • City Of Chicago
    Chief Information Officer | City Council
    City Of Chicago 2005 - 2007
    Us
    Completed multi-year, multi-million-dollar “IT modernization” project on-time and on-budget including complete data center construction and migration of legacy mainframe applications to modern server technology. Project was directly responsible for $500,000 in annual support cost savings and reduced worker’s compensation claim processing time by 50%.Addressed critical need for transparency in government by implementing a cutting-edge streaming video solution to City Council proceedings thereby eliminating limit to citizen attendance.Implemented IT policies and data security protocols to protect the integrity of sensitive citizen and employee data driving PII leakage to zero.Managed vendor relations in challenging procurement environment; bringing in cutting-edge technology providers and integrating them with incumbent outsourcers.
  • Marketernet
    Software Architect | Database Administrator | It Manager
    Marketernet 2003 - 2005
    Us
    Key member of early stage start-up to profitable high growth company named to Inc. Magazine’s Top 500 List of Fastest-Growing Companies. Implemented an industry-first, web-based solution for campaign execution, modeling, and trend analysis reducing sales cycles, improving customer reach, and boosting revenue 200% YOY.Supervised team of software developers and database administrators, optimizing Agile development ecosystem and software release cycles.Architected web services ecosystem (SOAP, XML) capable of scaling in both volume of transactions and speed necessary to support the solution for the next 10 years.
  • Pinnacom Solutions
    Software Developer | Consultant
    Pinnacom Solutions 2002 - 2003
    Founding member of ISV start-up; firm purchased by MarketerNet, LLC in 2003. Developed proprietary intellectual property for the firm; an ERP software architecture serving as the extensible platform on which applications were developed and customized to client needs.Successfully executed two-year exit strategy; positioning the firm for purchase by strategic client
  • Risetime
    Software Developer
    Risetime 2001 - 2002
    Chicago, Il, Us
    Built custom software solutions for clients using .NET (VB, C#) and SQL Server.Developed procedures and documentation (technical and functional) to ensure the reliability, integrity, efficiency, and cost effectiveness of the various software solutions.
  • Xpedior
    Software Engineer | Business Analyst
    Xpedior 2000 - 2001
    Us

Ryan Tubbs Skills

Cloud Computing Cross Functional Team Leadership Strategy Professional Services Management Solution Selling New Business Development Crm Team Leadership Software Consulting Sales Management Sales Process It Strategy It Management Technical Leadership Enterprise Software Saas Integration Marketing Leadership Business Analysis Go To Market Strategy Strategic Planning Program Management Sales Consulting Vendor Management Pre Sales Start Ups Business Strategy Strategic Partnerships Software Development Marketing Strategy Public Speaking Product Management Lead Generation Product Marketing

Ryan Tubbs Education Details

  • Duke University - The Fuqua School Of Business
    Duke University - The Fuqua School Of Business
    Master Of Business Administration (M.B.A.)
  • North Carolina State University
    North Carolina State University
    Chemical Engineering

Frequently Asked Questions about Ryan Tubbs

What company does Ryan Tubbs work for?

Ryan Tubbs works for Ellucian

What is Ryan Tubbs's role at the current company?

Ryan Tubbs's current role is SVP, Customer Success, Value Services and Managed Services.

What is Ryan Tubbs's email address?

Ryan Tubbs's email address is ry****@****oft.com

What is Ryan Tubbs's direct phone number?

Ryan Tubbs's direct phone number is +177384*****

What schools did Ryan Tubbs attend?

Ryan Tubbs attended Duke University - The Fuqua School Of Business, North Carolina State University.

What are some of Ryan Tubbs's interests?

Ryan Tubbs has interest in Synthesizer Programming, Physics, Design, Emerging Technologies, Soccer, Environment, Music Production, Science And Technology, Chemistry, Tennis.

What skills is Ryan Tubbs known for?

Ryan Tubbs has skills like Cloud Computing, Cross Functional Team Leadership, Strategy, Professional Services, Management, Solution Selling, New Business Development, Crm, Team Leadership, Software Consulting, Sales Management, Sales Process.

Who are Ryan Tubbs's colleagues?

Ryan Tubbs's colleagues are Mark Fields, Chelsey Schilling, Venkatesh Manam, Scott Peterson, Brian Weaver, Lisbett Starke, Maya K..

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