With over 4 years of experience in the dynamic world of sales, I've honed my skills in building relationships, understanding client needs, and driving results. My journey began in sales, where I thrived on the thrill of closing deals and exceeding targets. However, it was my innate desire to connect with people on a deeper level and help them achieve their goals that led me to transition into the field of human resources.In my sales roles, I've had the privilege of working with diverse clients across various industries, allowing me to develop a keen understanding of different business environments and challenges. I've cultivated strong communication skills, empathy, and a genuine passion for understanding the unique needs of individuals.My transition into human resources was a natural progression driven by my desire to make a meaningful impact on people's lives. I've found immense fulfillment in guiding individuals towards finding the right opportunities that align with their skills, passions, and career aspirations. Whether it's identifying top talent for a role or providing career advice and support, I thrive on being a trusted advisor and advocate for both candidates and employers.As a human resource specialist, I am committed to fostering a culture of inclusivity, growth, and success. I believe in the power of collaboration, empathy, and continuous learning to drive positive outcomes for individuals and organizations alike.Let's connect and explore how I can leverage my sales expertise and passion for helping others to support your talent acquisition and development needs.
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HrbpIniuChina -
Human Resources Business PartnerIniu Feb 2024 - PresentShenzhen, Guangdong, China-Conduct demand analysis and post job openings on Europe recruitment platforms and social media, ensuring coverage of target candidates.-Screen candidates through resume review and initial phone interviews, arranging and participating in multiple rounds of video and on-site interviews to assess professional skills and cultural fit.-Develop and maintain international recruitment channels such as headhunting firms, job websites, and university partnerships, regularly evaluating and optimizing recruitment strategies for improved efficiency.-Regularly compile and analyze recruitment data, prepare reports, and provide data-driven support and improvement suggestions, staying updated on industry trends and adjusting recruitment strategies accordingly.-Develop and implement employment solutions in US and Europe that comply with both company policies and local laws, ensuring a compliant and efficient hiring process. -
Cards AdvisorRbc Apr 2023 - Nov 2023Toronto, Ontario, Canada-Delivered exceptional customer service by assisting clients with inquiries and issues related to credit and debit cards.-Advised clients on card products, features, and benefits, helping them select the most suitable options for their financial needs.-Processed applications for new credit and debit cards, ensuring accurate and timely completion.-Monitored card transactions to detect and address fraudulent activities, working closely with the fraud prevention team to protect clients' accounts.-Educated clients on card security measures and best practices to safeguard their financial information.-Assisted clients with card activations, replacements, and disputes, ensuring a seamless and efficient resolution process.-Maintained up-to-date knowledge of RBC’s card products, policies, and industry trends to provide informed recommendations and support.-Collaborated with internal teams, including sales, marketing, and customer support, to enhance the overall client experience.-Achieved performance targets and contributed to the growth of the card services business through proactive client engagement and relationship building.-Prepared and analyzed reports on card usage, client feedback, and market trends to identify opportunities for product and service improvements. -
Sales RepresentativeJ & J Pet Club Jan 2022 - Apr 2023Toronto, Ontario, Canada-Provided excellent customer service by assisting pet owners with product recommendations, addressing inquiries, and resolving issues to ensure a positive shopping experience.-Maintained a comprehensive knowledge of pet products, including food, toys, grooming supplies, and accessories, to provide informed advice to customers.-Assisted in merchandising and organizing store displays to enhance product visibility and appeal, ensuring a clean and attractive shopping environment.-Processed sales transactions efficiently and accurately, handling cash, credit, and debit card payments.-Managed inventory levels by monitoring stock and placing orders for popular items to prevent shortages and meet customer demand.-Educated customers on pet care best practices, including nutrition, grooming, and health, to promote responsible pet ownership.-Developed and maintained strong relationships with regular customers, providing personalized service and fostering loyalty.-Assisted with in-store events, promotions, and pet adoption days, contributing to increased store traffic and sales.-Collaborated with the store manager and team members to achieve sales targets and support overall store goals.-Handled and cared for animals in the store, ensuring their well-being and clean living conditions.
Ru Cheng Education Details
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Financial And Business Economics
Frequently Asked Questions about Ru Cheng
What company does Ru Cheng work for?
Ru Cheng works for Iniu
What is Ru Cheng's role at the current company?
Ru Cheng's current role is HRBP.
What schools did Ru Cheng attend?
Ru Cheng attended York University.
Not the Ru Cheng you were looking for?
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Eric (Chun-Ru) Cheng
Phd Student At Shanghai Institute Of Materia Medica, Chinese Academy Of SciencesShanghai, China2simm.ac.cn, 163.com -
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