Experienced Service Technician with strong knowledge in the Food Packaging Industry. Oversee Customer Service Department, Installations, Spare Parts Management, Skilled in Electrical and Mechanical Maintenance, Preventative Maintenance, Computer Literacy, Relationship Building, Root Cause Analysis, Hiring, Train new employees in company procedures. Great knowledge on variety packaging machinery. Delegating and Directing Service Tasks, Monitoring the Progress of Current Projects and Managing Service Team Members to ensure the teams objectives and sales goals are met. Budget Tracking, Developing SOP Handbooks, Customer Complaints, Team Leadership, Supervisory Skills, Traveling, Schedule Planning, Time Management, Conflict Resolution, Installation Management, Ability to Handle Stress to Operate Under Deadlines.Pressure Makes Daimonds!