Ruan Muller Email and Phone Number

PORTFOLIO:• 51 BUILDINGS – RESIDENTIAL AND COMMERCIAL • TOTAL GLA 140 000M2 • BUILDINGS SITUATED IN JHB CBD AND PRETORIA HEAD OF FACILITIESPORTFOLIO:• REPORTED TO COO • MANAGED 4 PORTFOLIO MANAGERS, 21 BUILDING MANAGERS AND 273 GENERAL STAFF • ASSISTED COO WITH DIFFERENT TASKS WHEN REQUIRED • DEVELOPED RELATED BUDGETS, PROCURED SERVICES, HANDLED SERVICE CONTRACTS• DEVELOPED AND IMPLEMENTED DEPARTMENTAL AND PROCUREMENT POLICIES • VET SUPPLIERS AND CONTRACTORS, CHECKING COMPARATIVE COSTINGS AND TECHNOLOGICAL ADVANCES ANNUALLY • ENSURED ALL BUILDINGS, GROUNDS AND EQUIPMENT ARE WELL MAINTAINED AND IN OPTIMAL WORKING CONDITION THROUGH CAREFUL PROCUREMENT AND REGULAR INSPECTION• PROCURED AND MANAGED ALL NEW PROJECTS • LIAISE WITH TENANTS ON ALL ISSUES THAT ARE ESCALATED ABOVE PORTFOLIO MANAGERS • WEEKLY MEETINGS WITH ALL DIRECT REPORTS AND ADDRESS ISSUES PERTAINING TO FACILITIES AND STAFF • PERFORMANCE MANAGEMENT OF ALL DIRECT REPORTS• MONTHLY BUDGET CONTROL MEETINGS WITH PORTFOLIO MANAGERS TO ENSURE EFFECTIVE RESOURCE ALLOCATION AND ADHERE TO BUDGET CONSTRAINTSPORTFOLIO MANAGER PORTFOLIO:• 7 BUILDINGS – RESIDENTIAL AND COMMERCIAL • TOTAL GLA 48000M2 • BUILDINGS SITUATED IN JHB CBD • REPORT TO HEAD OF OPERATIONS• MANAGING 8 BUILDING MANAGERS AND 82 GENERAL STAFF • MONTHLY BUILDING INSPECTIONS REPORTS DONE ON ALL BUILDINGS • ENSURE ALL REPAIRS AND MAINTENANCE ARE DONE ON A CONTINUOUS DAILY BASIS• MANAGE ALL HEALTH AND SAFETY RELATED ISSUES AND ENSURE CORRECT IMPLEMENTATION THEREOF • RESPONSIBLE FOR ALL TENANT COMPLAINTS • MANAGE TENANT COLLECTIONS WITH BUILDING MANAGERS • MANAGE SERVICE PROVIDERS

OWNERS AND MANAGEMENT OF COMMERCIAL PROPERTIESPORTFOLIO:• 15 CORPORATE BUILDINGS (TOTAL GLA: 80000M2)• MANAGING A BUILDING PORTFOLIO CONSISTING OF 15 COMMERCIAL PROPERTIES SITUATED IN RANDBURG• WORKS IN CONJUNCTION WITH THE BUILDING MANAGERS AND ADMINISTRATORS TO ENSURE ALL FACILITIES ARE MANAGED EFFICIENTLY AND EFFECTIVELY • CREATES A WORKING DOCUMENT / MANUAL PER BUILDING, DETAILING ALL FACILITIES AND CONTRACTS THEREIN• EACH BUILDING IS SIMILAR IN ITS FACILITIES BUT EACH BUILDING HAS ITS UNIQUE SET OF CHALLENGES WHICH NEED TO BE DOCUMENTED AND COMMUNICATED WITH TENANTS AND KEY ROLE-PLAYERS• FACILITIES INCLUDE, BUT ARE NOT LIMITED TO: • MUNICIPAL ACCOUNTS• ELECTRICAL (INCLUDING GENERATORS) • WATER AND REFUSE• HARD SERVICES AND SOFT SERVICES• CONTRACTS FOR CLEANERS AND HYGIENE SERVICES • SECURITY GUARDS • CCTV • ACCESS CONTROL• LIFTS, AIR-CONDITIONING, GARDEN MAINTENANCE, FIRE EXTINGUISHERS AND HOSE REELS • INSURANCE POLICIES AND CLAIMS PROCESSES• PREVENTATIVE AND ROUTINE MAINTENANCE: • GENERAL MAINTENANCE ISSUES TO BE ADDRESSED WITH SUPPLIERS AND MANAGEMENT, DOCUMENTED AND SCHEDULED• MAINTENANCE INCLUDES, BUT NOT LIMITED TO:• THE GARDENS, GROUNDS, PAVED AREAS, PERIMETER WALLS, BUILDINGS AND STRUCTURES, ELECTRIC FENCES, BOOM ENTRANCES AND GATES, PLUMBING AND ELECTRICAL AS WELL AS LIGHTING• MANAGES SMALL PROJECTS, IMPROVEMENTS AND UPGRADES TO THE BUILDINGS• CLIENT LIAISON WITH TENANTS TO ESTABLISH THEIR NEEDS AND DEVELOP A GOOD WORKING RELATIONSHIP BETWEEN TENANT AND LANDLORD• LIAISES WITH TENANTS RE. PARKING MANAGEMENT, ACCESS CONTROL AND SECURITY AT EACH BUILDING• LIAISES WITH NEW AND PROSPECTIVE TENANTS RE. TENANT INSTALLATION• SOLUTIONS FOR IMPROVED EFFICIENCIES AND COST SAVING MEASURES IN TERMS OF GOING GREEN AND ECONOMIES OF SCALE BETWEEN THE BUILDINGS

RESIDENTIAL CONSTRUCTION COMPANY• PLUMBING• ELECTRICAL• CARPENTRY• TILING• BUILDING • SWIMMING POOL• PROJECT MANAGEMENT• RESIDENTIAL CONSTRUCTION WORKS

RESIDENTIAL CONSTRUCTION COMPANY• DEALT WITH RESIDENTIAL DEVELOPMENTS AND RENOVATIONS• SUPERVISED CONSTRUCTION• PROCUREMENT OF ALL CONSTRUCTION MATERIAL• MANAGED PROJECTS