Managed both the design work and customer liaison aspects, collaborating closely with clients to understand their design specifications for large-scale clothing production and ensure effective capture of their vision.Reported to senior management, showcasing designs to clients and incorporating their feedback into the final execution of all projects.Played a key role in the meticulous execution of design projects to accurately translate creative concepts into high-quality products, while also facilitating seamless communication and coordination of design requirements between clients and the design team for successful project execution

Client Communication: Act as the first point of contact for clients, addressing their inquiries, providing project updates, and ensuring their satisfaction with the services provided.Project Coordination: Collaborate with the senior designers to manage project timelines, gather client feedback, and ensure timely delivery of high-quality design work.Problem Resolution: Address any issues or concerns raised by clients in a professional and timely manner, working to find effective solutions and maintain positive client relationships.Administrative Support: Assist with administrative tasks such as scheduling meetings, organizing project files, and maintaining client records to ensure efficient operations within the agency.Conceptualizing and creatively executing illustrations, iconography, layout, editorial designs, and statistical graph elements for large-scale reports for organizations such as ActionAid, and others.

Designed and executed visual elements, including book covers, illustrations, and other materials, for various printed media on a project basis

Efficiently managed customer inquiries, maintained comprehensive records of interactions, provided detailed product information, and collaborated with team members to continually enhance the customer support experience.