Have 5 years of experience with A combination of Customer services, Quality Assurance, Call Center Operations, BusinessDevelopment, Business Intelligence, Data Entry, Telemarketing, invoice Handling as well as trainer.Specialties:Customer RetentionCustomer Experience enhancementCustomer EngagementCustomer SuccessCustomer CareCustomer Support Management/ Team ManagementCustomer Relationship Management (CRM)People Management (PM)Seeking a position where my skills & knowledge can be utilized to its maximum & diversified challenges can extend my knowledge by contributing to organizational goals. I am keen to achieve further professional development. Though I am motivated & committed individual to work in an international & intercultural environment. I believe in the team and individual excellence to achieve the assigned tasks by the short term deadlines & the long term professional pursuits.The key strength that I possess for success includes Microsoft Office and excellent writing Skills.I can provide my full dedication and motivation in my work to provide result oriented results.I have excellent knowledge of basic functions of a manager/Teamlead and its application in an Organisation.I have strong writing and speaking skills of English, and full understanding of how to work in a team as well as individually. I have worked for 3 years as a Manager Client Support Specialist for a lab/medical based company.I am a great team player and an effective communicator with excellent leadership, strong analytical, problem solving and organisational abilities.My motto is 'Where there is a will, there is a way". I Strongly believe that when you take a firm stand for what you have faith in; there is nothing that can stand in your way.