Rubal Arora Email & Phone Number

Perth, Wa, Au

Perth, Western Australia, Australia

Senior Business Analyst for the DER Connections team1. DER Connections - The DER Connections team is responsible for capturing and evaluating DER applications for approval. My role is to lead efforts toward creating an improved and efficient DER Connections process by recommending technological, operational, structural, compliance, governance, and customer-facing changes.I use various tools and techniques including BPMN, Visio, Whiteboarding tools, Design-Thinking and more to achieve the goals.2. Electric Vehicles Strategy — I am currently working with the EV team to deliver initiatives that allow WA to achieve its EV strategy goals. As the BA on the initiatives, I was responsible for conducting workshops with internal and external stakeholders to collect the requirements and collate and relay them to the concerned internal stakeholders.

Perth, Western Australia, Australia

Coordinator of all matters related to Joey Soccer at UWANFC.• Coordinating communication amongst team members and customers.• Managing and conducting sessions for all Joey Soccer programs.• Handling communication with all vendors and suppliers.• Setting up and managing registrations, fixtures and rosters for the season.

Perth, Western Australia, Australia

Responsible for constant improvements in the Joey Soccer administrative processes.• Improved customer experience through simplifying the registration process.• Migrated to Microsoft Office 365 for better communication amongst teams.• Performed change management to help the club members navigate through change.

Perth, Western Australia, Australia

UWANFC is one of the bigger clubs in Western Australia and is growing every season. To support its ever-growing member base, the club needs to update its administrative processes.• Mapped out the current and to-be processes using BPMN in Visio• Assessed business requirements and system requirements• Applied Business Process Management improvement principles to improve the process• Effectively implemented changes to the website to enable online registrations and payments• Implemented automatic data capturing from the website to streamline the data management• Massively improved the customer experience by reducing registration time and simplifying the process

Perth, Western Australia, Australia

Responsible for being the lead business analyst on Power Platform, D365 and Integration development projects with larger and more diverse teams. My responsibilities include:• Navigating complex stakeholders and ensuring efficient communication• Ensuring quality of delivery throughout the project lifecycle• Wireframing requirements using Miro or Balsamiq• Facilitating workshops and sessions with stakeholders to enable efficient requirements gathering

Perth, Western Australia, Australia

As a business analyst at Velrada, I am required to work across multiple projects and help the development teams achieve their goals most efficiently. My responsibilities include:• Gathering, validating and documenting business requirements​.• Modelling business processes and identifying opportunities for process improvements​.• Facilitating workshops to enable efficient requirements gathering• Maintaining efficient and healthy communication with internal and external stakeholders.

Perth, Western Australia, Australia

Coach for the U12s NPL Pathway team at Stirling Lions.

Perth, Western Australia, Australia

Responsible for lodging visas of applicants. Maintained a high level of detail to ensure correctness and efficiency.Maintained accounts for all student enrollments in colleges for on-time invoicing and payments.

Chandigarh

Handling digital marketing at Hiway. I was responsible for handling all social and traditional marketing efforts at Hiway Cabs. I ran various Google and Facebook campaigns aligned towards lead generation and increased the number of leads gradually. I also maintained and made changes to the website from time to time ensuring that it remains up to date. Also responsible for operations.As my time in the company grew, I did and steadily started helping in a few operations as well. Managing rides and drivers and assigning various types was my major role. Apart from this, I interacted with leads and customers on a regular basis.

Masters In Management Information Systems, Business & Law

Master Of Computer Applications - Mca, Computer Programming, Specific Applications

Bca, Computer Programming, Specific Applications

High School, Business/Commerce, General