Ruba M. Email & Phone Number

Northbrook, IL, US

Field Integration Team

Northbrook, IL, US

• Second rotation of the Finance Development Program (FDP) - Claims Shared Services
• Generated, analyzed, and presented monthly reporting decks along with claim handling results to leadership, highlighting key results and summarizing actionable insight for improving financial performance
• Oversaw a successful year in my area of reporting and brought visibility to business partners by highlighting potential areas of continued growth and providing insight into a breakdown of planned and actual losses and.
• Forecasted and planned target models for various coverages generating hundreds of millions of dollars in recoveries at a countrywide and state level by scheduling achievable and meaningful targets for the operational.
• Developed knowledge to influence and impact financials of business practices in claims handling operations across major product lines

Northbrook, IL, US

• First rotation of the Finance Development Program (FDP) - Agency Channel Distribution Team
• Developed, updated, and presented data-driven reporting decks that highlighted key financial results and provided insightful analysis to upper leadership to enable making informed business decisions
• Maintained and oversaw automated reports to perform deep-dive financial and production data analysis, which contributed to monthly and quarterly results and reporting
• Managed Tableau dashboards that contained data related to business metrics, quoting, and agent performance to streamline manual processes for business partners and allowing for more timely insight into trends
• Developed skills such as financial modeling and planning, data visualization, consulting, team documentation, and story-lining results

• Organized client records and input student loan records in Microsoft Excel spreadsheets
• Updated department records verifying validity and accuracy of the information
• Prepared deadline notice letters and other important client information
• Performed secretarial duties such as faxing, printing, organizing, etc

Northbrook, IL, US

• Assessed various business functions and procedures to identify risks and controls to evaluate control adequacy
• Performed control testing and communicated audit results to project leadership
• Prepared written communication, including audit reports, scope communication, and workpapers
• Managed audit tasks and followed project timelines to meet established audit deadlines
• Developed a product to streamline and unify the onboarding and offboarding processes for internal employees, external customers, or agents
• Developed skills such as project management, collaboration, resourcing, and creative thinking

Los Angeles, CA, US

• Assisted with price markdowns & facilitated inventory control
• Welcomed customers and provided information about ongoing sales
• Offered customer service by extending help to locate desired merchandise
• Maintained clean and safe sales floor