Administrative Assistant
Current• Assisted customers with questions and concerns.• Processing all business correspondences including Texts emails and arrangements for appointments and meetings.• Performing administrative support to ensure daily operations are maintain in an effective up to date and accurate manner• Have a good knowledge in RTA Driving Licensing services, Registration, Booking & Cancelling test & appointments in RTA and Pearson Software.• Training to New Trainee Driving Instructor and registering them into RTA & CID Providing complete education and training for professional development• Handled Student and TDI requirements, complaints, providing appropriate solutions to guarantee positive outcome.• Prepares updated monthly Overtime Excel report, Indent report & TDI Training records to Operation & Training Managers.• Implemented and developed ongoing program initiatives through good communication and collaboration with Training & Operation Mangers.