Responsibilities:1. Prepare Quotation (Assessment and General): Create comprehensive and transparent quotations for assessments and general services.2. Communicate with Customer and Keep Following Up: Proactively engage with customers, providing updates and persistent follow-ups for satisfaction.3. Monitor Work Progress and Maintain Ticket Communication with Customer: Track project progress, maintain ticket communication, and keep customers informed.4. Prepare and Submit Invoices: Meticulously prepare and submit accurate and transparent invoices.5. Follow up and Collection of Bills: Tactfully follow up on outstanding bills to ensure prompt collection.

Responsibilities:1. Collaborate with teams on design projects.2. Interact with clients for design requirements.3. Create visually appealing designs for print and digital media.4. Support brand identity and guidelines.5. Design materials for events and presentations.6. Adhere to project deadlines and timelines.7. Maintain organized file structures.8. Incorporate feedback for design refinement.9. Utilize graphic design software effectively.10. Stay updated on industry trends.

Responsibilities: 1.Provide one-stop quality Customer Service over phone to ensure positive customer experience2.Proactively aware/inform customers regarding our products/service3.Sale through inbound and outbound contacts4.Capture customer insights and escalate critical issues / complaints and provide timely feedbackMaintain targeted KPI on a regular basis5.Serve customers with helping attitude and thus play a significant role in customer satisfaction, retention, and acquisition. In this way enhance Grameenphone’s brand image6.Gain knowledge through various training sessions on corporate culture, communication, service mindset, etc