• Trained and mentored over 200 new employees across all training processes, ensuring a seamless onboarding experience and efficient integration into the company culture.• Implemented a comprehensive monitoring and support system for New Hire Associates post-training, resulting in a 115% improvement in Time to Proficiency metrics• Lead a Kaizen to enhance performance across various work areas, resulting in monthly cost savings of over $70,000 for the organization.• Actively managed key areas to reduce risks and ensure correct delivery to my customers.• Developed specialized training materials and resources related to warehouse operations, empowered associates with the skills and knowledge required for job performance and fostered a sense of ownership within the company.• Conducted in-depth analyses of each associate's role within the organization, identified opportunities for performance improvement, increased productivity, and risk reduction.

• Supervised dock, received and departure freight, also guided associates to keep a consistently maximum productivity level.• Collaborated with Area Manager, exceeding daily performance targets by an average of 15%.• Monitored associates closely to ensure strict adherence to safety procedures.• Successfully retrained 28 underperforming associates, resulting in enhanced performance and confidence.• Managed the driver scheduling and freight reception for Amazon customers with an average of 70 containers per day.• Innovated new area layouts in Cross Dock, leading to a 20% improvement in work efficiency and productivity during night sorts.• Spearheaded an 83% productivity increase in the Cross-Dock area by optimizing scanning loading from 12pts to 22pts in 2022.• Recognized as the Best Process Assistant in May 2022 by MCO9 Leadership.• NASC Ops Academy in June 2023.

• Developed business plans and realigned company objectives, driving increased profits.• Maximized sales through strategic lead prospecting, cold calling, and negotiation.• Established 9 new accounts across diverse industries, including Real Estate, International Mail, Aesthetics, and Personal Branding.• Created captivating marketing materials for local campaigns.• Identified market opportunities and crafted effective ads for clients.

• Cultivated sponsorships with related and partnering entities to enhance marketing objectives for Venezuela, Colombia, Peru, Panama, Costa Rica, and Dominican Republic.• Translated and adapted ideas from headquarters for the regional market.• Forecasted sales numbers and product profitability to determine ideal strategies.• Managed the performance, advertising, Sales In and Out, Communication and Strategies for 560 branches in Venezuela, 10 in Panama, 34 in Colombia, 10 in Peru, 5 in Costa Rica, and 5 in Panama.• Managed the Marketing Budget for LATAM North Region with an amount over 3 million dollars.

• Penetrated new markets and retail channels through strategic planning, competitive analysis, and product concepts.• Strengthened product branding initiatives by developing communication campaigns, promotional materials, market intelligence information, and databases for Venezuelan market to maximize outreach.• Expanded new businesses by developing effective sales, advertising, and marketing campaigns.• Successfully launched the Brand Electrosonic in the Venezuela Market, developing Media Ads, Sales in 4 channels, and retail promotion, resulting in 200k units’ sales for the Q1 after launch.

• Developed and managed advertising campaigns in partnership with Dreamworks Animations LLC for Shrek Forever After and Pulp.• Monitored sales indicators and key variables: Prices, Costs, and Profit.• Conducted detailed monitoring of the variables that affect the utility (volume, cost, price, investments).• Identified and leveraged insights