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Ruben Argumedo Email & Phone Number

Contact Center Agent | Customer Care Specialist | Cybersecurity intake | Bilingual (Eng & Sp) | Komo, Zoho, Monday CRM | Microsoft Dynamics 365 | Back Office CS | at Chime
Location: San Salvador, El Salvador 3 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Chime
Role
Contact Center Agent | Customer Care Specialist | Cybersecurity intake | Bilingual (Eng & Sp) | Komo, Zoho, Monday CRM | Microsoft Dynamics 365 | Back Office CS |
Location
San Salvador, El Salvador
Company size
659 employees

Who is Ruben Argumedo? Overview

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Quick answer

Ruben Argumedo is listed as Contact Center Agent | Customer Care Specialist | Cybersecurity intake | Bilingual (Eng & Sp) | Komo, Zoho, Monday CRM | Microsoft Dynamics 365 | Back Office CS | at Chime, a with 659 employees, based in San Salvador, El Salvador. AeroLeads shows a matched LinkedIn profile for Ruben Argumedo.

Ruben Argumedo previously worked as Documentation Integrity Analyst at Chime and Healthcare Client Relations Specialist at Cigna Insurance Services. Ruben Argumedo holds Bachelor'S Degree, Economics from Universidad Francisco Gavidia.

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Email format at Chime

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Chime

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Profile bio

About Ruben Argumedo

🌟 Contact Center Agent | Customer Care Specialist | Bilingual (Eng & Sp) 🌟Hey there! 👋 As a dedicated Contact Center Agent and Customer Care Specialist, I bring over 5 years of experience in providing exceptional service across voice channels, email channels, and live-chat channels. My passion lies in ensuring customer satisfaction while maintaining a high level of accuracy and attention to detail.Key Skills and Accomplishments:- Bilingual Proficiency: Fluent in both English and Spanish, I bridge communication gaps and create a seamless experience for a diverse clientele.- Cybersecurity Intake: At Cisco Systems, Inc., I honed my skills in handling sensitive information, ensuring data integrity, and contributing to risk assessment.- Customer Retention: By actively listening to customer needs, I've achieved a 95% customer satisfaction rate and successfully retained valuable clients.- Upselling Techniques: My ability to promote additional services has led to a 30% increase in monthly revenue through plan upgrades.- Creative Problem-Solving: Whether troubleshooting technical issues or navigating complex inquiries, I approach challenges with agility and innovation.- Time Management: I consistently maintain an average call wait time of less than one minute, optimizing efficiency.- Back Office CS: Proficient in back-office processes, I ensure seamless operations behind the scenes.When I'm not immersed in customer care, I enjoy exploring the world through travel and photography. Let's connect! Feel free to reach out if you'd like to discuss collaboration opportunities or share insights. 📞🌎

Current workplace

Ruben Argumedo's current company

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Chime
Chime
Contact Center Agent | Customer Care Specialist | Cybersecurity intake | Bilingual (Eng & Sp) | Komo, Zoho, Monday CRM | Microsoft Dynamics 365 | Back Office CS |
san francisco, california, united states
Website
chimecard.com
Employees
659
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Company profile
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3 roles

Ruben Argumedo work experience

A career timeline built from the work history available for this profile.

Documentation Integrity Analyst

Current
Chime

United States

Led the implementation of an automated email system, resulting in a 30% increase in efficiency and a reduction in response time by 50%.Identified and flagged fraudulent documents through thorough analysis, resulting in preventing unauthorized access to customer accounts for over 100 individuals.Developed and implemented new procedures for document verification, reducing errors by 15% and ensuring compliance with legal requirements.

Jun 2022 - Present

Healthcare Client Relations Specialist

Cigna Insurance Services

United States

Implemented a systematic reminder system to notify elderly clients about upcoming premium payments and important policy updates, resulting in a 20% decrease in missed payments.Assisted and enrolled elderly clients in insurance plans, ensuring accurate and timely completion of enrollment forms for over 100 individuals per month.Answered incoming calls from elderly clients, providing comprehensive explanations of insurance policies and coverage details, resulting in a 95% customer satisfaction rate.

Oct 2019 - May 2022

Customer Support Specialist

Telus International Central America

Canada

• Multichannel Technical Support: Delivered comprehensive technical support across multiple channels, including phone, email, and chat, effectively resolving technical issues and ensuring a seamless customer experience.• Technical Troubleshooting Expertise: Skilled in diagnosing and resolving a wide range of software and hardware issues, providing customers with clear, step-by-step guidance to restore functionality quickly.• Bilingual Technical Assistance: Provided technical support in both English and Spanish, effectively assisting a diverse customer base and ensuring clear communication and understanding.• Data Accuracy and Documentation: Maintained detailed and accurate documentation of technical issues, resolutions, and customer interactions, contributing to the improvement of support processes and knowledge base.• Proactive Problem-Solving: Demonstrated a proactive approach to identifying potential technical issues before they escalate, minimizing downtime and enhancing customer satisfaction.• Software and Application Support: Provided specialized support for various software applications, guiding users through installation, configuration, and troubleshooting processes.

Aug 2019 - Sep 2019
Team & coworkers

Colleagues at Chime

Other employees you can reach at chimecard.com. View company contacts for 659 employees →

MR Micheal Robinson Micheal Robinson Colleague at ChimeRedmond, Washington, United States View → SH Sterla Huffy Sterla Huffy Colleague at ChimeCary, North Carolina, United States View → CW Chianna Wu Chianna Wu Colleague at ChimeNew York, United States View → LK Lechalet Kennedy Lechalet Kennedy Colleague at ChimeDallas, Texas, United States View → LS Lexus Shepard Lexus Shepard Colleague at ChimeAtlanta Metropolitan Area, United States View → AS Alisha Self Alisha Self Colleague at ChimeUnited States View → DP Deysi Palacios Deysi Palacios Colleague at ChimeNorcross, Georgia, United States View → TB Ted Boehm Ted Boehm Colleague at ChimeLake St Louis, Missouri, United States View → BE Bryan Eddie Bryan Eddie Colleague at ChimeHouston, Texas, United States View → JG Jerome Green Jerome Green Colleague at ChimeThomasville, Georgia, United States View →
1 education record

Ruben Argumedo education

FAQ

Frequently asked questions about Ruben Argumedo

Quick answers generated from the profile data available on this page.

What company does Ruben Argumedo work for?

Ruben Argumedo works for Chime.

What is Ruben Argumedo's role at Chime?

Ruben Argumedo is listed as Contact Center Agent | Customer Care Specialist | Cybersecurity intake | Bilingual (Eng & Sp) | Komo, Zoho, Monday CRM | Microsoft Dynamics 365 | Back Office CS | at Chime.

Where is Ruben Argumedo based?

Ruben Argumedo is based in San Salvador, El Salvador while working with Chime.

What companies has Ruben Argumedo worked for?

Ruben Argumedo has worked for Chime, Cigna Insurance Services, and Telus International Central America.

Who are Ruben Argumedo's colleagues at Chime?

Ruben Argumedo's colleagues at Chime include Micheal Robinson, Sterla Huffy, Chianna Wu, Lechalet Kennedy, and Lexus Shepard.

How can I contact Ruben Argumedo?

You can use AeroLeads to view verified contact signals for Ruben Argumedo at Chime, including work email, phone, and LinkedIn data when available.

What schools did Ruben Argumedo attend?

Ruben Argumedo holds Bachelor'S Degree, Economics from Universidad Francisco Gavidia.

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