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Ruben Argumedo is listed as Contact Center Agent | Customer Care Specialist | Cybersecurity intake | Bilingual (Eng & Sp) | Komo, Zoho, Monday CRM | Microsoft Dynamics 365 | Back Office CS | at Chime, a company with 659 employees, based in San Salvador, San Salvador, El Salvador. AeroLeads shows a matched LinkedIn profile for Ruben Argumedo.
Ruben Argumedo previously worked as Documentation Integrity Analyst at Chime and Healthcare Client Relations Specialist at Cigna Insurance Services. Ruben Argumedo holds Bachelor'S Degree, Economics from Universidad Francisco Gavidia.
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🌟 Contact Center Agent | Customer Care Specialist | Bilingual (Eng & Sp) 🌟Hey there! 👋 As a dedicated Contact Center Agent and Customer Care Specialist, I bring over 5 years of experience in providing exceptional service across voice channels, email channels, and live-chat channels. My passion lies in ensuring customer satisfaction while maintaining a high level of accuracy and attention to detail.Key Skills and Accomplishments:- Bilingual Proficiency: Fluent in both English and Spanish, I bridge communication gaps and create a seamless experience for a diverse clientele.- Cybersecurity Intake: At Cisco Systems, Inc., I honed my skills in handling sensitive information, ensuring data integrity, and contributing to risk assessment.- Customer Retention: By actively listening to customer needs, I've achieved a 95% customer satisfaction rate and successfully retained valuable clients.- Upselling Techniques: My ability to promote additional services has led to a 30% increase in monthly revenue through plan upgrades.- Creative Problem-Solving: Whether troubleshooting technical issues or navigating complex inquiries, I approach challenges with agility and innovation.- Time Management: I consistently maintain an average call wait time of less than one minute, optimizing efficiency.- Back Office CS: Proficient in back-office processes, I ensure seamless operations behind the scenes.When I'm not immersed in customer care, I enjoy exploring the world through travel and photography. Let's connect! Feel free to reach out if you'd like to discuss collaboration opportunities or share insights. 📞🌎
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A career timeline built from the work history available for this profile.
United States
Led the implementation of an automated email system, resulting in a 30% increase in efficiency and a reduction in response time by 50%.Identified and flagged fraudulent documents through thorough analysis, resulting in preventing unauthorized access to customer accounts for over 100 individuals.Developed and implemented new procedures for document.
United States
Implemented a systematic reminder system to notify elderly clients about upcoming premium payments and important policy updates, resulting in a 20% decrease in missed payments.Assisted and enrolled elderly clients in insurance plans, ensuring accurate and timely completion of enrollment forms for over 100 individuals per month.Answered incoming calls from.
Canada
Other employees you can reach at chimecard.com. View company contacts for 659 employees →
Rachel Kemmerle, M.Ed.
Colleague at Chime
Phoenix, Arizona, United States, United States
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KC
Kaitlynn Cook
Colleague at Chime
Greater Seattle Area, United States
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AS
Aquila Salmon
Colleague at Chime
United States, United States
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CT
Christian Tlachi
Colleague at Chime
Brooklyn, New York, United States, United States
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RD
Roger Danner
Colleague at Chime
Oluyole, Oyo State, Nigeria, Nigeria
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KS
Kaneisha Smith
Colleague at Chime
Lombard, Illinois, United States, United States
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AL
Alishia Lee
Colleague at Chime
Spencer, Oklahoma, United States, United States
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JF
Janey Fry
Colleague at Chime
Greater Reno Area, United States
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LT
Lorenzo Terrell
Colleague at Chime
Montgomery, Alabama, United States, United States
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MU
Mercy U Ejere
Colleague at Chime
San Francisco Bay Area, United States
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Quick answers generated from the profile data available on this page.
Ruben Argumedo works for Chime.
Ruben Argumedo is listed as Contact Center Agent | Customer Care Specialist | Cybersecurity intake | Bilingual (Eng & Sp) | Komo, Zoho, Monday CRM | Microsoft Dynamics 365 | Back Office CS | at Chime.
Ruben Argumedo is based in San Salvador, San Salvador, El Salvador while working with Chime.
Ruben Argumedo has worked for Chime, Cigna Insurance Services, and Telus International Central America.
Ruben Argumedo's colleagues at Chime include Rachel Kemmerle, M.Ed., Kaitlynn Cook, Aquila Salmon, Christian Tlachi, and Roger Danner.
You can use AeroLeads to view verified contact signals for Ruben Argumedo at Chime, including work email, phone, and LinkedIn data when available.
Ruben Argumedo holds Bachelor'S Degree, Economics from Universidad Francisco Gavidia.
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