• Responsible for writing detailed test plans• Working with Air Traffic Management systems• Testing Desktop application• Responsible for performing Sanity tests and reporting anomalies• Responsible for participating in interviews in order to recommend new members of staff.• Working in an agile environment• Responsible for developing and maintaining a local web application, in order to store all the anomalies observed by the members.• White and Black box testing• Understanding the business requirements and creating the test cases from scratch• Coordinating with multiple departments for resolving issues faced during integration• Regression testing• Requirements Analysis• System Architecture• Analysing anomalies using Jira.• Optimizing test cases to reduce the extra efforts and time during the execution of the test campaign• Providing training to other staff members• Performed peer reviews and estimates• Security Check acquired.

• Provided first and second line support• Responsible for taking calls and create tickets for the client issues• Responsible for making sure that the call is ended with the problem solved and the customer is satisfied.• Worked with mobile applications• Worked with IIS

• Part of a team giving support to University IT Equipment• Development of University website, and a management project composed by a mobile App (Android) and a support website.