Ruben Castaneda Cdcp Email & Phone Number

Chicago, Illinois, US

We believe that Digital Transformation will continue to reshape the landscape in the global economy, driving the demand for digital infrastructure that will be more distributed, secure, connected and flexible. We adapted our data centers to what the evolving world mandates.

St. Louis, MO, US

As a Solutions Engineer I partner with the TierPoint sales team to assist in closing new business opportunities by gaining a thorough technical and business understanding of clients' needs and matching those needs with solutions within the TierPoint service portfolio. I Meet clients where they are on their journey to IT transformation, TierPoint is a.

Coppell, Texas, US

Evoque Data Center Solutions™, headquartered in Dallas, Texas, is a colocation services company that owns and operates 31 data centers across 4 continents and 11 countries. Evoque offers clients a secure space in a highly available and redundant environment. We support a diversified base of colocation customers across multiple segments including utilities.

Redwood City, California, US

• Advocated all pre-sale support of all company products and services.
• Technical Liaison supporting account executive on sales presentations, customer meetings, trade shows, and other forums, including leading detailed technical data center tours.
• Responsible for pre-installation requirements for handoff to Customer Service group and general project management activities.
• Provides answers to customer inquiries concerning all Equinix products and services.
• Assists in RFI/P/Q preparation as requested by Sales Representatives.
• Works closely with sales teams to earn new business and maintain existing customer relationships.

Redwood City, California, US

• Install, terminate, test and label cross-connects (cat5, coax, fiber) in the IBX.
• Move and install cabinets and relay racks.
• Troubleshoot circuits with use of BERT equipment.
• Troubleshoot issues for customers.
• Install hardware including: shelves, power strips, rails, cable management, and customer equipment.
• Report current status via ticketing system, shift reports and email.

• Managed all corporate owned entities Local Area Network (LAN) and Wide Area Networks (WAN) including the management of hubs, switches, routers, firewalls and servers, VPN, security infrastructure.
• Created and implemented documentation manuals for training end users and vendors on newly implemented technologies.
• Created “scope of work” (SOW) for managing and monitoring progress of contractors at remote locations nationwide.
• Worked on service tickets from Technical Support Manager and managed the schedule of both self and field service technicians.
• Managed all field technicians in ensuring the smooth installation of all new hardware, systems, and software for networks.
• Managed, monitored and motivated the cross functional team assigned to the project.

Fort Collins, CO, US

• Installed and serviced Point of Sale (POS) systems, Closed Circuit TV (CCTV) surveillance systems, alarm systems and audio visual systems.
• Identified and solved problems with aforementioned equipment.
• Provided PC support for clients both on-site and over the phone.
• Upgraded hardware and software for clients to prevent security vulnerabilities and breaches.
• Managed and maintained company inventory and van.
• Provided 24-hour on-call services approximately one week per month.

Buffalo Grove, US

Dallas, TX, US

• Helped field technicians resolve issues on trouble cases.
• Loaded and directed trouble ticket issues to central office or outside technicians.
• Worked with Litespan, SLC96, Fujitsu SLC, D4/D5 systems, FMT-150, RC28D MUX, FLASHWAVE 4500, FLM 150, 600 and 2400, Tellabs TITAN-5500, DACS IV, DEX, Soneplex, Kentrox systems, TA3000, Wiltron and Hekimian test ports.
• Worked with a myriad of computer systems and test equipment including WFA, TIRKS, CART, and Windows.
• Used complex documentation describing circuit implementation and final repair solutions.
• Tested POTS lines for features and failures using remote testing equipment (NMA) to access and repair issues. Doing this required extensive training in the Lucent, Nortel and Siemens switching technology.

• Spliced overhead, underground, or submarine multiple-conductor cables used in telephone and telegraph communication.
• Climbed utility poles and towers, utilized truck-mounted lift bucket, and descended into sewers and underground vaults where cables are located.
• Cut lead sheath from installed cable to gain access to defective cable connections, using hacksaw. Cut and peeled lead sheath and insulation from newly installed cables and conductors preparatory to splicing.
• Tested, traced or phased-out conductors to identify corresponding conductors in adjoining cable sections, according to electrical diagrams and specifications, to prevent incorrect connections between individual.
• Cleaned, tinned, and spliced corresponding conductors by metal clips.
• Covered conductors with insulating or fireproofing materials. Fit lead sleeve around cable joint and wiped molten lead into joints between sleeve and cable sheath to produce a moisture proof joint. Filled completed.

Computer Systems Networking And Telecommunications

Associate'S Degree, Electrical And Electronics Engineering