Ruben Vargas Email and Phone Number
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Ruben Vargas personal email
Ruben Vargas is a Sr Business & Data Analyst /Scrum Master at Softtek / IT Service Manager / at Softtek. He possess expertise in sql, business analysis, team leadership, project management, it service management and 7 more skills. He is proficient in Ingles.
Softtek
View- Website:
- softtek.com
- Employees:
- 13842
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SofttekDallas, Texas, United States
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Sr Business & Data AnalystSofttek Mar 2020 - PresentMonterrey, Nuevo Leon, Mx- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.- Develop data collection systems, data analytics and other strategies that optimize efficiency and quality on the results.- Work directly with managers and users to gather requirements, provide status updates, and build relationships- Acquire data from primary or secondary data sources and maintain databases/data systems.- Locate and define new process improvement opportunities.- Track of all the efforts using the ATP Tools (Jira, Confluence).- Ensure that the new processes are well documented.- Compliance Coordinator for PCI & SOX processes.
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Sre Pod Lead / Scrum Master / Team LeaderSofttek Feb 2018 - Mar 2020Monterrey, Nuevo Leon, Mx- Managed Team of IT professionals, providing consultation on the planning, coordination and execution of all transition phases of a project.- Participated on the definition of SRE processes for the Company, following our client policies and procedures. Also worked on offering the service to potential clients and other stakeholders.- Participated on the elaboration and proposal of technical solutions for new projects.- Analyze and evaluate opportunities for improvement for the Operational Support Team day-to-day work.- Coordinate the preparation of detailed flow charts and diagrams that describe the operations performed by the team as is in order to understand and being able to develop new systems/services or to correct troubleshooting.- Track of all the efforts using the ATP Tools (Jira, Confluence, Stash)- Direct and coordinate activities of project personnel to ensure project progresses on schedule and within prescribed budget. - Document best practices with the Customers/Managers.
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Business AnalystSofttek Feb 2016 - Mar 2018Monterrey, Nuevo Leon, Mx- Handle Customer Relationship, constantly assessing feedback, being constantly looking for new business.- In charge of a Product Family that supports ~15 applications; leading also projects that involves L3 (discretionary work).- Lead the collaboration, dynamic planning processes of the Team; prioritizing the work that needs to be done against the capacity and capability of the Team.- Ensure all deliverables are built to an appropriate level of quality to meet customer expectations and to meet our Quality levels as a global service leader provider.- Building a Team and being close to their development in terms of training, expertise and compensation. - Ensure delivery processes are efficient and cost effective.- In charge of a Team that is supporting 24x7 the Airlines applications (Crew, FSSR, WPS areas)
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Afp (Application Focal Point)Ibm Oct 2014 - Feb 2016Armonk, New York, Ny, Us -
Application Support SpecialistSofttek Apr 2010 - Oct 2014Monterrey, Nuevo Leon, Mx
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System EngineerAgrocentro Comercial De Aguascalientes Sep 2006 - Apr 2010
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Junior EngineerAndrade Vargas Y Gleason Asociados Aug 2003 - Sep 2006
Ruben Vargas Skills
Ruben Vargas Education Details
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Universidad PanamericanaSystems Engineering
Frequently Asked Questions about Ruben Vargas
What company does Ruben Vargas work for?
Ruben Vargas works for Softtek
What is Ruben Vargas's role at the current company?
Ruben Vargas's current role is Sr Business & Data Analyst /Scrum Master at Softtek / IT Service Manager /.
What is Ruben Vargas's email address?
Ruben Vargas's email address is rv****@****ibm.com
What schools did Ruben Vargas attend?
Ruben Vargas attended Universidad Panamericana.
What are some of Ruben Vargas's interests?
Ruben Vargas has interest in Social Services, Environment, Children, Education.
What skills is Ruben Vargas known for?
Ruben Vargas has skills like Sql, Business Analysis, Team Leadership, Project Management, It Service Management, Requirements Analysis, Oracle, Liderazgo De Equipos, Process Improvement, Agile Methodologies, Agile Project Management, Management.
Who are Ruben Vargas's colleagues?
Ruben Vargas's colleagues are Andres Fernando Lopez Rendon, Reina Guadalupe Ponce Valadez, José Carlos Moraes Júnior, Diana Elena Ramirez Palacios, Curtis Hayes, Karla Arrazola Campillo, Javier Santini.
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