• Led the Strategy & Transformation - Global PPM Product Team • Defined new PPM Product Strategy, Vision, Roadmap, Organization and Roles• Delivered new and enhanced capabilities for PPM products • Implemented new ways of working with Agile practices based on SAFe, including a backlog and monthly review meetings with global stakeholders to align and tackle priorities

• Led Digital Transformation, Customer Experience (CX), eCommerce, Innovation and Technology Initiatives for Clients, Commercial, Retail, Operations, Customer Service and Back Office areas.• Managed a Portfolio of more than 100 projects per year, and major programs including: Retail Digital Transformation, Gateways CX, Customer Service - CX, Finance / Billing Transformation and re-Architecture with SAP S/4 HANA and other global platforms, and Growth Enablement with Technology and Automation for Operations Hubs and Gateways.• Temporary role for professional development as “Acting” MX CIO and Board Member (Mar-July 2020) ensuring Business continuity during the pandemic contingency and key projects delivery.• Represented DHL at the Mexican Customer Experience Association (AMEC), and participated of DHL’s Regional Digitalization & Innovation Council, and Continuous Improvement Committees.

• Managed Strategy, Transformation Initiatives and performed Business Development efforts for Consumer Markets and Retail Clients like Chedraui, Liverpool, Walmart and Pepsico• Led the delivery of Strategic Transformation projects, including: Retail Transformation, eCommerce & Omnichannel, Multi-Process Shared Services, and Process Governance

• Led Transformation programs for all Business areas, including Gerber Integration to Nestlé, FI/HR Shared Service Center Migration, Procure to Pay, SAP, eBusiness, eCommerce and Digital Marketing.• Implemented key Global Business Excellence (GLOBE) / IT initiaves to improve business performance, and achieve cost reduction, profit maximization, and return on investment objectives. • Contributed to Market Business Strategy definition from 2006 to 2011, detailing GLOBE-IT MX Roadmap, Service Model and required Organization to support Nestlé’s Mexico growth.• Represented Nestlé at the Mexican eCommerce Association (GS1 Mexico) with major retailers.

• Led strategies, solutions implementations and business process improvements for Clients in the Consumer and Industrial markets, like ABINBEV, Grupo ALFA, Metalsa, Gemplus and Telmex.• Functional leader and subject matter expert in the fields of Supply Chain Management, Manufacturing, eBusiness, Strategic Sourcing and eProcurement.

Professor: Mechatronics/Automation, Digital Electronics, Computing