I tripled the size of the influencer program revenue, has fixed our UGC collection system, and is getting ready to 10X the program size. He identified the root causes of its issues and has reactivated over 40% of the affiliates we had not producing any revenue.

● Orchestrated comprehensive marketing strategies, leveraging marketing automation and optimizing product/ingredient forecasts, along with maximizing digital marketing techniques to optimize user experience and drive profitable results.● Implemented A/B split testing and segmentation strategies, Google Ads/Facebook Ads Conversion Tags for conversion accuracy while continuously refining campaigns for maximum effectiveness and ROI.● Facilitated user interface and user experience enhancements, ensuring seamless navigation and interaction across digital platforms.● Conducted troubleshooting and problem-solving to address issues promptly and maintaining project/initiative performance. ● Processed flow and campaign automation, streamlining processes and maximizing efficiency in marketing and social media initiatives, resulting in impactful email and SMS campaigns that drive $7,000 - $11,000+ in sales and related promotions, contributing significantly to net profit growth. Leading to more sales in result of $20,000 - $30,000 in average monthly revenue● Facilitated onboarding and training on various platforms, including Klayvio, HubSpot, Dentrix, Adobe Creative Cloud/Suite and more, fostering a high-performance team capable of multitasking and project management.● Led product and package design initiatives, collaborating cross-functionally to create high quality marketable offerings both invasively and natively with a priority for customer privacy.

● Optimize websites, using tools such as WordPress, WooCommerce, and Elementor, PIXLR, to enhance UX and improve SEO.● Manage marketing collateral and distribution, utilizing Roundcube Webmail and Dropbox for efficient handling. Utilized and curated content on Canva, Mailchimp, and more related platforms.● Create user journeys to improve the customer experience and boost engagement.● Provide backend and integration support to ensure seamless operations.● Conduct competitive analysis and market research to inform strategy.● Collaborate on web design projects to enhance the online presence.● Implement digital and traditional strategies for sales growth, with proficiency in Google Teams and Nextiva.

● Tailor order processing and shipping workflows with precision to manage substantialE-Commerce orders, maximizing operational efficiency.● Utilize Buildertrend, QuickBooks, FreightQuote, The Home Depot Pro Seller Center,Shopify.com, inFlow, ShipStation, UPS Worldship, and FedEx Ship Manager to managetasks effectively.● Develop and implement customer engagement strategies, resulting in a 33.1% increasein loyalty and overall engagement.● Collaborate cross-functionally to optimize product info and promotions, enhancing theonline shopping experience and increasing conversions.● Achieved over $10,000 in cumulative total orders within 2 months through strategicE-Commerce initiatives on Shopify and eBay.

● Customize product listings on major e-commerce platforms, increasing visibility anddriving an 11% sales increase.● Generate and analyze sales reports using Excel, Amazon Seller Central, Slack, Zoom, andBlueJeans, leading to a 10.2% performance improvement.● Strategically integrate marketing copy and assets using Sage, Citrix, and e-commerceplatforms (Walmart Marketplace, Lowe’s Marketplace, The Home Depot Pro, WayfairPartners, and Amazon Seller Central) to optimize merchandising and expandmulti-channel sales.● Collaborate cross-functionally with Salesforce, Zendesk, and HubSpot CRMs, cultivatingcustomer relationships, boosting retention, and driving exponential growth.

● Enhance customer satisfaction through exceptional support via digital channels(Outlook, Tidio, AirCall, Zoom, BlueJeans), resulting in a 33.7% increase in positivefeedback.● Professionally resolve customer inquiries using dedicated support software (Salesforce,BigCommerce, Gorgias, ZenDesk, Slack), reducing issue resolution time by 30%.● Utilize digital channels (email, live chat, social media) for exceptional customer serviceand support.● Collaborate with cross-functional teams to improve departmental efficiency under theCustomer Support Manager's guidance.● Enhance the e-commerce catalog for a better customer experience and increasedsales through strategic merchandising.

● Lead influencer campaigns with a combined influencer reach of 2M+ followers, drivingsuccessful collaborations and brand reach.● Execute outreach campaigns with major brands like Spotify and Coca-Cola, enhancingpartnerships and revenue. While utilizing analytics tools for data-driven insights, resulting inan overall 29% engagement increase.● Coordinate efficient virtual meetings using Zoom, RingCentral, and Google Meet.● Manage influencer teams, fostering collaborations and viral content creation forincreased brand visibility using HootSuite, Zoho Social, Instagram, YouTube, TikTok, &more.● Curated brand campaigns, managed content calendar, organized photoshoots, andedited content using Adobe Lightroom, Canva, Pixlr, iMovie, Final Cut Pro, and moresoftware.