Ruben Chapa Email & Phone Number

St Paul, Minnesota, United States

St Paul, Minnesota, United States

St Paul, Minnesota, United States

Minneapolis, Minnesota, United States

San Antonio, Texas, United States

San Antonio, Texas Metropolitan Area

San Antonio, Texas Metropolitan Area

• Provides training and coaching support to reinforce successful CSR performance and identifies opportunities for performance improvement.
• Supervises, coordinates, directs, and monitors staff activities to ensure that prompt, courteous, and accurate responses are provided to customers.
• Conducts monthly review meetings with each team member regarding their previous month’s performance using approved supervisor tools, techniques, and systems.

San Antonio, Texas Area

• Promotes first contact resolution when applicable by referencing correct knowledge articles via Alamo Colleges knowledge base system.
• Displays critical skills by responding to student inquiries by clarifying the question, researching the inquiry, providing solutions, and escalating matters through appropriate channel when applicable.
• Properly and accurately updates student records via ticketing system.

San Antonio, Texas Area

• Provide over 150 guest with directions and information of downtown San Antonio at the Henry B. Gonzalez Convention Center
• Fulfill specific event requirements such as collecting tickets and checking passes of over 400 guests on event days.

San Antonio, Texas Area

• Follow the regular teachers' lesson plans, and maintain discipline in the classroom at a level in which learning can take place.
• Deliver instructions, provide support to staff/students and perform related job duties and responsibilities during the absence of the regular employee.

San Antonio, Texas Area

• Conduct consultations, gathering supporting documents, and preparing translations
• Create, maintain and update case file
• Create and mail notice letters, closing letters, and rejection letters

San Antonio, Texas Area

Office of Councilwoman Shirley Gonzalez

Bexar County Courthouse

Courthouse #10 of Judge Tina TorresCourthouse #3 of Judge David Rodriguez

San Antonio, Texas Area

Divisional Office of Michael Oakes

J.D., Concentration In Organizational Ethics And Compliance

Activities and Societies: Schoenecker Law Library Research Assistant, Holloran Center for Ethical Leadership in Professions Research.

Bachelor’S Degree, Political Science And Government

Activities and Societies: Omega Delta Phi Fraternity, Inc. Austin Partnerships In Education Mentor, Communities in School Mentor

High School Diploma, Political Science And Government

Activities and Societies: Debate Team, UIL competitor (Extemporaneous Speaker, Congress, Lincoln-Douglas Debater, Cross Examination.