Ruben Valenzuela Monge

Ruben Valenzuela Monge Email and Phone Number

Country Manager @ Be Call Group
Peru
Ruben Valenzuela Monge's Location
Peru, Peru
Ruben Valenzuela Monge's Contact Details

Ruben Valenzuela Monge personal email

About Ruben Valenzuela Monge

Senior executive with 18+ years of experience in global BPO & Contact Center firms, holding strategic roles in Technology, Operations, and Business Development. Known for championing Creativity, Excellence, and Respect. Expert in driving growth and spearheading implementation across multiple companies in Latin America.

Ruben Valenzuela Monge's Current Company Details
Be Call Group

Be Call Group

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Country Manager
Peru
Ruben Valenzuela Monge Work Experience Details
  • Be Call Group
    Country Manager
    Be Call Group
    Peru
  • Be Call Group
    Country Manager
    Be Call Group Sep 2024 - Present
    Lima, Perú
  • Ocm Software Solutions
    Chief Experience Officer - Cxo
    Ocm Software Solutions Jan 2024 - Present
    Madrid Y Alrededores
  • Majorel Iberia & Latam
    Commercial Director For Peru
    Majorel Iberia & Latam Jan 2020 - Jan 2024
    Lima, Perú
    • Generation of new business opportunities for Latin America in coordination with the Global and Regional BID Office.• Lead the development of technical and commercial proposals with the aim of fulfiling clients requirements and solutions, evaluating costs and resources to be used.• Follow up on submitted proposals in order to close in a positive way commercial agreements.• Responsible for the implementation of strategic projects from a commercial perspective.• Manage the… Show more • Generation of new business opportunities for Latin America in coordination with the Global and Regional BID Office.• Lead the development of technical and commercial proposals with the aim of fulfiling clients requirements and solutions, evaluating costs and resources to be used.• Follow up on submitted proposals in order to close in a positive way commercial agreements.• Responsible for the implementation of strategic projects from a commercial perspective.• Manage the relationship with the global team of Majorel in strategic accounts. Show less
  • Majorel Iberia & Latam
    Bum - Business Unit Manager
    Majorel Iberia & Latam Jan 2017 - May 2020
    Provincia De Lima, Peru
    • Lead, implement, and manage operations with over 800 individuals for global and regional clients.• Manage operational quality and efficiency.• Manage customer and employee experience, as well as continuous process improvement.• Lead the management committee in Peru.• Maximize profitability of the business unit.• Develop and support the service team to cultivate successor talent and maximize results.
  • Arvato Perú
    Bum - Business Unit Manager
    Arvato Perú Jan 2017 - May 2020
    Provincia De Lima, Peru
    • Lead, implement, and manage operations with over 800 employees for international and regional clients, while ensuring operational quality, efficiency, and continuous process improvement. Also, oversee the succession planning process, identifying and training potential future leaders.• Lead the local board in Peru.• Maximize profitability of the business unit.
  • Aln Grupo
    Chief Technology Officer
    Aln Grupo Dec 2014 - Dec 2016
    Lima, Perú
    • Head the technology department in Peru, managing four locations with over 1300 users, and also lead the software development and Business Intelligence departments in Peru and Spain. Responsible for business continuity, technology infrastructure, and driving innovation and digital transformation.
  • Gesintel Peru
    Gerente General
    Gesintel Peru Nov 2010 - May 2014
    Lima, Peru
    • Develop and implement the necessary strategies to achieve the company's objectives in Peru.• Lead the management committee in Peru.• Direct, implement, and manage operations with over 400 individuals for local and offshore clients.• Generation of new business opportunities.• Maximize the profitability of the company.
  • Gesintel Peru
    Chief Technology Officer
    Gesintel Peru Nov 2010 - May 2014
    Lima, Perú
    • Lead the technology department in Peru.• Manage business continuity, maximizing the operational uptime of the locations.• Manage the implementation, growth, and procurement of the sites in Peru.
  • Telemark Spain Sl
    Chief Technology Officer
    Telemark Spain Sl Mar 2007 - Feb 2010
    Lima, Peru; León, España; Pereira, Colombia
    • Lead the technology department of the company in Spain and LatAm.• Manage the implementation and growth of the company's locations in LatAm.• Manage business continuity, maximizing the operational uptime of the locations in Spain and LatAm.• Manage the software development team in LatAm.

Ruben Valenzuela Monge Skills

Liderazgo De Equipos Estrategia Empresarial Estrategia De Mercadotecnia Business Strategy Centros De Contacto Estrategia Inteligencia Empresarial Voz Por Protocolo Internet Team Leadership Gerencia De Ventas Contact Centers Marketing Mercadotecnia Microsoft Office Crm Outsourcing Strategic Planning Management Marketing Strategy Strategy Sales Management Programming Systems Engineering Business Intelligence Asterisk Voip

Ruben Valenzuela Monge Education Details

Frequently Asked Questions about Ruben Valenzuela Monge

What company does Ruben Valenzuela Monge work for?

Ruben Valenzuela Monge works for Be Call Group

What is Ruben Valenzuela Monge's role at the current company?

Ruben Valenzuela Monge's current role is Country Manager.

What is Ruben Valenzuela Monge's email address?

Ruben Valenzuela Monge's email address is ru****@****ail.com

What schools did Ruben Valenzuela Monge attend?

Ruben Valenzuela Monge attended Universidad Del Pacífico (Pe), Pontificia Universidad Católica Del Perú, Universidad Del Pacífico (Pe), Pontificia Universidad Católica Del Perú.

What are some of Ruben Valenzuela Monge's interests?

Ruben Valenzuela Monge has interest in Economic Empowerment, Politics, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights.

What skills is Ruben Valenzuela Monge known for?

Ruben Valenzuela Monge has skills like Liderazgo De Equipos, Estrategia Empresarial, Estrategia De Mercadotecnia, Business Strategy, Centros De Contacto, Estrategia, Inteligencia Empresarial, Voz Por Protocolo Internet, Team Leadership, Gerencia De Ventas, Contact Centers, Marketing.

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