• Strategic HR Leadership: Provide strategic direction and guidance to the HR team, aligning human resources initiatives with organizational goals and objectives.• Talent Acquisition and Management: Lead end-to-end recruitment processes, ensuring the acquisition of top-tier talent that matches the company’s needs. Develop strategies for talent retention and succession planning.• Performance Management: Oversee performance management processes, including goal setting, performance evaluations, and development plans. Provide guidance to managers in addressing performance-related matters.• Employee Relations: Manage employee relations issues, ensuring a fair and respectful work environment. Address conflicts, grievances, and disciplinary matters in compliance with company policies and legal regulations.• Training and Development: Identify training needs, design training programs, and facilitate learning opportunities to enhance employee skills and career growth.• Compensation and Benefits: Collaborate with the compensation team to design and manage competitive compensation and benefits programs that attract and retain top talent.• HR Policies and Compliance: Develop, implement, and update HR policies and procedures to ensure legal compliance and consistency. Stay updated on labor laws and regulations to minimize risks.• Diversity and Inclusion: Champion diversity and inclusion initiatives, promoting a diverse workforce and an inclusive work culture.• HR Analytics: Utilize HR data and metrics to derive insights and inform decision-making. Provide regular reports to leadership on HR key performance indicators.• Change Management: Lead HR-related change management initiatives, ensuring smooth transitions during organizational changes.

• Develop and implement HR strategies and initiatives aligned with the overall business strategy• Manage the recruitment and selection process for Technical / Non-Technical Positions• Consults with management on performance, organizational and leadership matters. Conducts needs assessments to determine measures required to enhance employee job performance and overall company performance.• Bridge management and employee relations by addressing demands, grievances or other issues• Support current and future business needs through the development, engagement, motivation, and preservation of human capital• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization• Identifies and incorporate best HR practices in the Industry.• Nurture a positive working environment and drive cultural initiatives.• Design, deploy and oversee a performance appraisal system that drives high performance and increases morale• Oversee and manage a performance appraisal system that drives high performance• Report to management and provide decision support through HR metrics• Leading recruitment efforts and sitting in on interviews with potential hires.• Assisting with the organization of team-building and staff development activities.

• Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention• Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals• Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC• Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties• Managed full cycle of recruiting, hiring and onboarding new employees• Collaborated with leadership to assess and improve policies across board• Reviewed applicant qualifications and assisted management and recruiting with hiring needs and determining compensation and total package• Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business

Collaborated with sales and marketing departments to support project rollout Performed client research and identified opportunities for account growth, account penetration and market expansion Completed and submitted monthly and yearly reports to support executive decision making Kept meticulous client notes and updated account information in company databases Negotiated and closed long-term agreements with new clients in assigned territory Consistently exceeded quotas through penetration of new accounts Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs Implemented successful approaches to revitalize under performing product lines and create new profit-generating enterprises

Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes Liaised between multiple business divisions to improve communications Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes Reduced process lags by accurately managing confidential records for staff members Supported market expansion initiatives while implementing process improvements to execute demand analysis and drive bottom-line growth Created and implemented compliance systems and auditing processes through automation Executed on-time, under-budget project management on complex issues for senior leadership while supporting sales planning initiatives Prepared annual budgets with controls to prevent overages. Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies Spearheaded department training to enhance employee performance and boost employee productivity

Implemented performance reviews and motivational strategies to elevate HR team results Motivated employees through special events and incentive programs Processed employee claims involving performance issues and harassment Organized and led staff orientation programs and training to promote collaboration Maintained human resources regulatory compliance with local, state and federal laws Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs Automated office operations while managing client correspondence, record tracking and data communications Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes