Ruben Jimenez Email & Phone Number

Austin, Texas Area

I utilize internal tools such as Granite Xng and Sales Force to design Commercial Engineering network elements and Commercial Services consistent with Engineering policies, standards, and best practices. I also maintain the sites objects, network equipment, network and service path designs in Granite to a 90 - 95% accuracy rating. In addition I.

Austin, Texas

Austin, Texas

Using my effective written, verbal and problem solving, and critical thinking skills I am able to execute routine and documented functions in a technical area. I troubleshoot escalations based on policy and/or experience. During my shift I provide network surveillance or basic and complex triage based on fundamental technical concepts. I solve basic.

Austin Texas

In this position I've had hands-on experience with Ethernet and Optical Networks, CWDM, DWDM, IPv4 and IPv6 networks. I also configured, support/maintain Carrier Access, Edge and Core Networks using Juniper, Adva, Alcatel Lucent Cisco and other major firewall/edge technology platforms used for delivery of Metro Ethernet services such as Point to Point.

Austin Texas

Austin Texas

I provided excellent customer service supporting our customers and their products to make their lives simple and easy. I supported all products for Time Warner Cable customers in a high volume call center environment. Using my technical skill and expertise I responded to customer inquiries of a technical or complex nature which were predominantly routine.

Austin Texas

My responsibilities were to survey potential customer premises to determine whether they were serviceable for Commercial internet service. Part of my duties were to meet with landlords and building engineers and determine the best path for our cable plant to enter into new and existing properties. Based on my design, permits were obtained and our design.

Austin, Texas

My responsibilities were to ensure our customer were receiving the services they were paying for. I was also involved with ensuring there were no unauthorized connections. I upgraded customers and performed service calls while onsite ensuring our customers were satisfied with their service. Assisted with data entry of daily jobs and other duties as assigned.