Ruben Hansen Email & Phone Number

Arendal, Agder, No

Arendal, Agder, Norway

- Define targets for IT in line with global business goals- Develop and implement strategies to achieve the targets- Lead the IT department and facilitate for close collaboration with business leaders to foster innovation- Oversee daily IT operations, ensuring compliance and protecting data through policies and security protocols- Drive team development, implement best practices, and collaborate to tailor IT solutions

Arendal

Partnering with customers to best assist develop and retain their business edge through innovative use of technology.Managing 9MNOK (MRR) customer portfolio. Largest contract negotiation abt. MNOK60.Pushing the organization to adopt growth and future-proof mindset, improve communication internally and externally, improve structure and alignment of services and deliverables, and develop and promote for customer consumption.Driving development of new service offerings to customers, focusing on cloud and security services.

Norway

SeafarerCV is a joint venture between ITF Global, Seagull AS and Jan Morten Eskilt.As Project Manager, I'm responsible for developing software to automate authentication process of seafarer certificates and other qualification documents towards issuer. The certificate is thereby automatically verified and authenticated for all future needs.Manage internal communication through Quip. Manage external communication through homepage and Facebook.Homepage is established and authored by me, along with Privacy Statement and Mission and Vision. Corporate explainer and product explainer videos directed by me.Responsible for submitting applications for financial support from Innovasjon Norge and Skattefunn. Both successful, received support respectfully NOK 750,000 and NOK 275,000.Successfully developed and deployed Prototype and Beta version of SeafarerCV mobile app (and back-end server with API and WEB app), together with bachelor and master students at University of Agder, Grimstad. These provided sufficient support during sales process to secure support from nasjonal maritime authority of Norway (NMA), UK (MCA), Denmark (DMA), and Latvia (LJA).

Arendal, Norway

Startup company providing reasonable accounting services. Capitalizing on automated bookkeeping systems through integration, simplification, and self-service.Responsibilities:- Marketing & sales- Customer experience- Customer communication- Customer onboarding & team lead- Project Manager and Product Manager for all systems developments (ERATIO OCR, EPTI (Eratio Payment and Transaction Integrator)- Automations through integration and scripting - Gravity Forms/BRREG/Agile CRM))- Problem solver; Go-to guy for complicated challenges- Produce marketing material; homepage, corporate explainer video, customer video, folders, business cards, flyers, landing page, online forms, newsletters, email marketing, SMS/email to customers, presentations.- Data Privacy Officer- Establish homepage and webshop for customer (zhoslaila.com), integrated with POS and Visma Online- Sales Manager for Visma Wallmob POS (incl. sales, promotion, installation, configuration, integration, support, invoicing) (2017-2018)- Decide on back office IT systems- Manage and implement back office IT systems- Senior support business IT systems, primarily Visma Online systems- Manage cloud services (Google, Quip, Agile CRM)- Manage servers (ERATIO OCR, EPTI, Wordpress)- Manage online forms, incl. customer agreement

Arendal, Norway

IT Governance• Reporting to IT Strategy Forum, consisting of CEO and Business Units' Managing Directors• Member of Management Team, Ship Management• Head of IT Advisory Group / IT Forum• Alignment of IT strategy and planning with corporate business goals• Supervise IT initiatives and programs• Drive and champion the IT governance processes• Build the IT governance team, processes and framework• Govern business ownership and responsibility of IT systems and services• Manage IT vendors, 3rd party business partners and service providers• Member of the Group Audit Team• Member for Crew Management SQA IT system Committee• Provide induction training; Skype for Business, OSM Inside, Team Sites, IT policy & standardsEnterprise Architect• Optimization of information management approaches through an understanding of evolving business needs and technology capabilities.• Long-term strategic responsibility for the company's IT systems and services.• IT project management and supervision• Drive and champion ITIL processes• Drive and champion corporate & vessel ICT standards• Communicate effectively with internal and external customers to identify needs and evaluate alternative business solutions and strategies• Avail expertise to internal teams and task forcesManage IT functions• Supervise Systems Development• Supervise Corporate Helpdesk• Supervise IT Support & Network Administration• Supervise Office & Vessel PMS Support• Manage organizational development and structure and ensure proper manning• Design solutions and report progress to Project Owner• Ensure that Systems Development is carried out according to agreed methodologies (SRCUM, DevOps)• Ensure that Helpdesk and IT support/administration is carried out according to agreed methodologies (ITIL)• Review and act on status reports of Managers• Handle difficult/escalated personnel situations directly, using appropriate discretion, HR advice, and respect for the individual

• Member of Management Team - OSM Crew Management• Member of Auditor Team• Member of IT Advisory Group• Manage IT projects• Manage Systems Development (20 persons)• Manage IT Operations & Helpdesk (10 persons)• Head of offshore IT operations (2001-2009)• Change Management: Outsource IT operations to ASP (2009)• Process Improvement and Business Development• Manage Server Park of 90 servers at head office Kristiansand and branch offices. On-site IT personnel handle day-to-day operations. (2001-2009)• Managing communication solutions, on- and offshore (Offshore 2001-2009)

Manage Server park in ArendalManage Vessels IT- and Communication SystemsUser support

Transport Service Arendal

Aust- and Vest Agder

Mandatory Military training. Soldier, Guard and Office Assistant

It Candidate, Management Microsoft Server, Pc, Office, Mcp

Vgs, It & Office Administration