Ruben Isaac Fuentes Email & Phone Number

Queretaro, Mexico.

In my current role as Key Account Manager at Maquitec Máquinas y Equipos Técnicos, I manage relationships with our key clients, ensuring their satisfaction and promoting innovativesolutions that optimize their operations. My responsibilities include: • Key Account Management: Overseeing and strengthening relationships with our primary clients, ensuring their needs and expectations are met efficiently. • Agile Methodologies: Implementing agile methodologies to enhance… Show more In my current role as Key Account Manager at Maquitec Máquinas y Equipos Técnicos, I manage relationships with our key clients, ensuring their satisfaction and promoting innovativesolutions that optimize their operations. My responsibilities include: • Key Account Management: Overseeing and strengthening relationships with our primary clients, ensuring their needs and expectations are met efficiently. • Agile Methodologies: Implementing agile methodologies to enhance efficiency in project management and service delivery. • Sales Management: Developing and executing sales strategies to achieve and exceed targets, increasing market share for Maquitec and our commercial partnerships, including SMS Group (Elotherm, Concast, Schumag, Kieserling, SMS AG, SMS S.p.A., SIMAC, SMS USA, Sutton, Schlemann, Eumuco, Technica, Meer, Innse, Demag), SAAR-HARTMETALL, and REIKA. • Project Planning and Execution: Coordinating complex projects from initial planning to final implementation, ensuring all agreed-upon milestones are met. • Customer Service: Providing continuous support to our clients, resolving issues, and delivering customized technical solutions. • Process Optimization: Identifying opportunities to improve internal and external processes, increasing efficiency and reducing operational costs.My focus on customer satisfaction and delivering tailored solutions has enabled Maquitec and our commercial partnerships to strengthen their market position and grow their loyal customer base. I am dedicated to innovation and operational excellence, constantly seeking new ways to add value for our clients and the company. Show less