Ruben Ramirez Email & Phone Number

Chester, Virginia, Estados Unidos

Manage inventory control, cash control and store opening and closing procedures.Hire and lead employees successfully in fast-paced environment through proactive communication and positive feedback.Maximize sales and control COG's through excellent procedure supervision between departments and inventory control.Create business opportunities with fleets and large companies.Reviewed and monitored scheduling, purchases and other expenses to maintain yearly budget.Devised processes to boost long-term business success and increase profit levels.Apply performance data to evaluate and improve operations, target current business conditions and forecast needs.Analyzed and interpreted market trends to facilitate planning.Lead store with the fastest grow in the company since opening franchise. 1.2 MM 1st year / 2 MM 2nd Year.

Chester, Virginia

Helped with planning schedules and delegating assignments to meet coverage and service demands.Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.Lead the Oil Change department and developed loyal and highly satisfied customer base through proactive management of team customer service strategies.Mentored sales team in applying effective sales techniques and delivering top-notch customer service.Reviewed sales and gross profit reports to determine options for increasing market growth.

Midlothian, Virginia

Valencia, Venezuela

Service support and training to GM dealerships nationwide.First engineer in Venezuela to receive GM Detroit certification in GF6 Transmissions (Diagnosis and Service) of Chevy Cruze / Orlando / Sonic / Malibu / Buick Enclave / Verano), and leader of technical training in Chevrolet dealerships nationwide.Review and plan training strategies for GM Technicians.Built positive and productive relationships with GM Dealer owners and Service Managers.Increase CSI (Customer Satisfaction Index) and apply GMDifference!® philosophy.

Valencia, Venezuela

*Development of new local products, Retail channel, Wholesales, ACDelco Chevrolet Accessories, Direct sales management and marketing strategies, forecast, Wholesales credit lines coordination and performance evaluation for Chevrolet dealers.*Optimize sales and billing process, reducing delivery time on parts and accessories to all Chevrolet Dealerships. *New local product development (ACDelco / Car Care products) to satisfy customer demands (dealerships) due to Venezuela's exchange policies.

Valencia, Venezuela

• Responsible for the supply chain line of Chevrolet GMNAO (North America), Suzuki and Isuzu (Japan),• GMK (Korea), Opel (Germany) and MERCOSUR. Reporting directly to P&A Operations Manager. • ETA reduction (from 18 days to 8 days) • Supply chain to 80 dealerships nationwide, the largest chain assemblers in the country. • 39% savings in foreign currency improving orders to sources, eliminating unnecessary costs of obsolete material. • Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast model.

Valencia, Venezuela

• Responsible for national and regional development of all spare parts for aftermarket. Reporting directly to Inventory Control Supervisor. • Development of new vehicles for aftermarket (Impala SS, Captiva, TrailBlazer, Aveo LS & LT) • Regional development to Colombia, Ecuador & Venezuela of over 10.000 part numbers.

Valencia, Venezuela

• Responsible for monitoring incoming & outgoing calls, scorecards, scheduling and telemarketing for clients.

Venezuela - Valencia

• Attend real customer emergencies (GPS location, Ambulance, Police, kidnappings, health problems)

Bachelor'S Degree, Industrial Engineering

Diplomatura, Sales And Operations Management