Rúben Silva Email and Phone Number

Lead strategic planning, manage departmental budgets, and drive operational excellence to meet organizational goals.

Oversee daily operations, optimize processes, and ensure efficiency in all areas of business operations.

Provides clients with an understanding of technical requirements to create their virtual events;Organizes, prepares and uploads the event content for the virtual environment;Establishes an excellent working relationship with assigned clients and continuously strive to improve the level of overall service the company is providing;Participates in client meetings and conference calls to identify issues and make recommendations on how to eliminate future occurrences;Escalate issues… Show more Provides clients with an understanding of technical requirements to create their virtual events;Organizes, prepares and uploads the event content for the virtual environment;Establishes an excellent working relationship with assigned clients and continuously strive to improve the level of overall service the company is providing;Participates in client meetings and conference calls to identify issues and make recommendations on how to eliminate future occurrences;Escalate issues to management that are outside of an employees' control and could adversely impact service provided to the client;Provides mentorship to less experienced employees. Show less

Account Management;Plan event from start to finish;Prepare budgets and ensure adherence;Be in charge of hiring personnel (DJs, waiters etc.);Coordinate all operations;Supervise event staff (event coordinators, caterers etc.);Approve all aspects before the day of the event;Ensure event is completed smoothly and step up to resolve any problems that might occur;Analyze the event’s success.

Brand (EcoTukTours) operations management:- Sales Operations Management- Developing an inspiring team environment; - Delegating tasks to team members;- TukTuk Fleet management; - Oversee day to day operation;- Monitor team performance and evaluate via metrics.

- Sales Operation Management;- Ensure employees provide excellent customer service and handle complaints with professionalism;- Secure long term relationship with clients and agents;- Report to corporate office is Lisbon; - Tourism entertainment project management and execution.

Hosting and coordinating while being fun, cordial, accommodating and easy going.Planning and operation completion of events and activities:- Event blueprint/outline;- Staff and program;- Production schedule;- Contingency plans.

- Activities Monitor and Entertainer;- Event consultant and adviser.

Restaurant and Bar management.

- Group and Participants Guide;- Pedagogical Team Co-coordination;- Activities organization and execution;- Summer Camp Coordination Support;- Leisure Equipment Management;- Trainee Instructor.

- Group Guide;- Outdoor Activities Monitor;- Walking Tours, Gocar Tours and Lisbon By Segway transfers and tours;- Tour construction auxiliary.

- Group Guide;- Outdoor Activities Monitor;- Thematic Entertainer.

- Sell and cross-sell HP hardware in major hardware store- Provide accurate information on product- Maintain brand awareness

Teacher - Creative Dance to Enhance Children Development

- Arborism Monitor;- Rock Climbing Monitor;- Group Guide;- Entertainer.

- Leader in retention program for clients;- Personal Trainer;- Group Trainer (Children and Adults);- Gym/Pool Supervision.

- Adventure Sports Monitor;- Team-building Activities Monitor;- Group Management/Guide.

- Adventure Sports- Team Building Activities- Group Guide

- Physical Evaluation- Training Prescription- Gym Supervision

- Activities creation and management;- Adult, teenage and children entertainment; - Kids Club Management;- Babysitting.- Aquaerobics Coach;- Cocktail Receptionist;- Pool Management.