Rubens Souza Email and Phone Number
Rubens Souza work email
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Rubens Souza personal email
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*** Customer Success Executive for NuData and Ekata - LATAM Region ****• Strategic Customer Success Leader in LATAM, a results-oriented professional with over 17 years of comprehensive experience spanning pre-sales, sales, and customer success within the IT sector. Proven track record in fostering robust customer relationships across Brazil, Latin America, and the United States. Directly oversaw diverse product portfolios encompassing Payments, Digital Identity Solutions, Risk, Mobile Development and Platforms, Cryptocurrency, and Blockchain, establishing a strong foundation of trust and credibility. Throughout my career, I've accumulated awards, consistently achieved quotas, and delivered exceptional results, fostering substantial year-over-year growth in these customer-facing positions.• Leadership Driving Seamless Services and Deliveries: Managed IT teams within a startup, transforming it into a pivotal payment service provider for local e-commerce, launching acquirer solutions, and digital/mobile wallets. Proficiently strategized and executed IT projects, leveraging technologies like Python, React JS, Node JS, CD/CI, Linux, AWS, and Cloud Services, Salesforce Clouds (Sales, Service, Marketing Cloud) for optimal service delivery aligned with the startups needs.• Expertise in IT Infrastructure and Operations: Orchestrated enterprise architecture, integrations, and business operations, showcasing adept multi-vendor management skills, process implementations with BPM, SOA development teams, and governance. Leveraged Open AI for AI projects, ensuring cutting-edge solutions.• Specialization in Information Security Management: Managed Identity Management solutions, SSO/OAUTH 2, Risk-based Authentication, and Real-time Risk analysis, ensuring robust cybersecurity governance implementation and compliance with PCI DSS guidelines.• Multilingual Proficiency and Global Exposure: Fluent in English, Spanish, and Portuguese, with intermediate proficiency in German, fostering international collaborations and successful engagements in the UK and Germany.
Mastercard
View- Website:
- mastercard.com
- Employees:
- 42669
- Company phone:
- 1800 689 562
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Sr. Customer Success Account Manager Finance - LacMastercardState Of São Paulo, Brazil
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Sr Customer Success & Partnerships LatamMastercard Jan 2023 - PresentPurchase, Ny, UsExperienced sales consultant and success manager with a proven track record of consistently exceeding quotas. Expert in building trusted advisor relationships and engaging with executives to drive strategic initiatives across LATAM in financial sectors, including Brazil, Mexico, Peru, Colombia, Chile, and Argentina. Key contributor to business expansion, upselling, and sustaining high renewal performance for Mastercard Identity Services. Skilled in facilitating knowledge transfer and enabling customers and partners in a trilingual environment (Portuguese, English, Spanish). Demonstrated leadership in team management ensures timely project delivery and implementation, helping customers achieve their strategic goals.
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Customer Success DirectorParfin Jan 2022 - Sep 2022London, GbProven sales consultant and success manager, excelling in startups across Brazil and Latin America.Established trusted client relationships and strategic advisories in cryptocurrency, with a portfolio including B3, XP, Santander, Mercado Bitcoin, and Foxbit.Led growth initiatives and ensured timely project delivery at Parfin Cryptocurrency Startup, adapting swiftly to the evolving digital currency landscape.Effective in knowledge sharing, enabling partners and customers in bilingual environments (English, Portuguese). -
Solutions Account Executive | Success ManagerSalesforce Mar 2021 - Apr 2022San Francisco, California, UsServed as Customer Success Director at Salesforce from May 2019 to April 2022, focusing on the Brazil and Latin America markets, with emphasis on API, Integration, Solutions, and Professional Services.Delivered an impressive average growth of 250%, targeting Enterprise Accounts in the Financial Services, Consumer Packaged Goods, and Manufacturing sectors across Brazil and Latin America.Oversaw solutions, add-ons/expansions, customer success strategies, and renewals portfolios, along with GDPR/LGPD compliance and banking strategy initiatives.Managed key Enterprise Accounts including Bradesco, Santander, Itaú, Santander Chile, BBVA Argentina, Banregio Mexico, Portocred, JBFO, and MUFG Mitsubishi-Tokyo Bank, leading to significant business advancement and enhanced customer relationships. -
Latam Sales Account ExecutiveSalesforce Mar 2019 - Mar 2021San Francisco, California, UsMulesoft, A Salesforce Company
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Solution Services Account ExecutiveSas Jan 2019 - Apr 2019Cary, Nc, UsHeld the position of Solution Services Account Executive at SAS Institute from January 2019 to April 2019, focusing on the Brazilian market in BI, AI, Analytics, and Consulting.Specialized in Data Analytics, Fraud Prevention, Compliance, and Risk Management solutions.Managed Enterprise Accounts including major financial institutions such as Bradesco, Santander, Banco do Brasil, Caixa Econômica Federal, and Caixa Seguradora, delivering tailored analytics solutions to address complex challenges. -
Sr Solution Account Executive - Security & Api ManagementBroadcom Apr 2015 - Nov 2018Palo Alto, California, Us• Increased cybersecurity and API business unit’s growth to 160% (year-on-year) by negotiating new solutions and business models, while ensuring new proposals, contract renewals signings and software as a services adoption according to CA’s Strategic Direction; Accounts portfolio: Banco do Brasil, Caixa, Caixa Seguros, Serpro, Dataprev, Bradesco, Bradesco Cards and Brazilian State Data Processors, among others; • Highly competitive sales executive, in change of API and Security software’s sales, relied on strong communication presentations, relationships and negotiations strategy for new deals and new logos like Bank of Brasilia (BRB), Secretaria da Fazenda, Bank of Sergipe (Banese), Bank of Espirito Santo (Banestes), Bank of Pará;• Shown creativity and knowledge on technology trends (and strong IT architecture background); Developed commercial strategies, alliances (with new partners) in the region and created Government in the Palm of the Hand deals (GPM) in Brazil and Latam (bringing more 10 mi US$ deals);• Proven sales management experiences, industry trends knowledge and leadership on coordinating pre-sales technical consultant’s teams as well as problem solving;• Realized consulting and coaching on Digital Transformation with API and Agility, DevSecOps and Digital Banking for financial customers; Worked on the biggest CA deal in Latam (50 Mi US$, Mainframe and Caixa API Services);• Designed, planned and negotiated complex IT solutions involving Identity and Access Management (IAM), Data Security, Mobile API Gateway and systems integration, Privileged Account Management merging with others CA's or world class solutions (like Amazon AWS, Microsoft Azure, Open Source Solutions); -
Sr. Solution Account Director - Security & Api ManagementCa Technologies Oct 2017 - Apr 2018San Jose, California, Us -
Sr Solution Strategist - Security & Api ManagementCa Technologies Oct 2015 - Oct 2017San Jose, California, Us
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It Architect Manager And Information Security ManagerCielo Aug 2013 - Nov 2015Barueri, São Paulo, Br• Directed strategic business plans with the board of startup stakeholders (including CIO, evaluation committees and executive team) to achieve level of compliance and accountability; • Highly competitive IT professional, I headed the startup from scratch to operation in 1 year; Controlling IT budget of 7 US$ Mi for 2 years. Recruiting and managing the IT technical teams (infrastructure, development, architecture and cybersecurity) suppliers, partners and internal teams. • Slashed IT costs 30% by negotiating pricing and fees, while ensuring the launch and enhancements of Stelo payment services; (Negotiated software licenses, SaaS, PaaS, professional services and trainings)• Delivered best-of-breed internal IT enterprise architecture and third-party integrations using API’s and SOA, implemented BPM based processes; Delivered IT Governance, DevOps and service desk/help desk in the 2nd year of startup;• Delivered high quality systems Integrations to the partners’ banks and bureaus using API Management solutions with the help of important vendors (Oracle using Oracle API Gateway, SOA Suite and Service Bus, CA with API Gateway and IBM with DataPower and MQ Series).• Produced resilient and cybersecurity-oriented businesses features to Stelo: massive authentication using Stelo Login, authentication and authorization via Web, Mobile or API with OAuth 2.0, risk-based authentication using Oracle Access Manager (OAM/OUD) and Oracle Adaptive Access Manager (OAAM), RSA Web Threat Detection and Visa CyberSource risk analysis; -
New Technology Manager (Alelo)Stelo Oct 2012 - Aug 2013(ALELO) Evolve the New Technologies and Innovation area to focus on new IT technologies, mobile payment models, banking and acquiring (new scenarios), interfacing with the brands VISA / ELO / Mastercard and theirs product lines and 3rd part solution providers. Innovation frameworks, R&D, sustainable (green) designs and enterprise architecture collaboration.
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New Business And Product ManagerIntelcav Aug 2010 - Oct 2012Barueri, São Paulo, BrIn charge of solution for EMV banking cards in Brazil and EMV migrations for US and Latin-American countries (as commercial), new business models start-up connecting innovative mean of payments, acquiring networks, processors and EMV standards, consultant team manager and payment product manager. In charge of solution and products for identity and security. -
Head Of Telecom Technical ConsultantsOberthur Technologies Oct 2009 - Aug 2010Courbevoie, Ile De France, FrTelecom manager. -
ConsultantOberthur Technologies Sep 2006 - Jul 2010Courbevoie, Ile De France, FrMobile
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Software Applications EngineerGemalto Aug 2004 - Aug 2006Meudon, FrSoftware Engineer
Rubens Souza Skills
Rubens Souza Education Details
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Fgv - Fundação Getulio VargasCorporate Finances And Strategy -
Universidade Estadual De CampinasComputer Engineer
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Technische Universität DarmstadtElectrical Engineer
Frequently Asked Questions about Rubens Souza
What company does Rubens Souza work for?
Rubens Souza works for Mastercard
What is Rubens Souza's role at the current company?
Rubens Souza's current role is Sr. Customer Success Account Manager Finance - LAC.
What is Rubens Souza's email address?
Rubens Souza's email address is ru****@****sas.com
What schools did Rubens Souza attend?
Rubens Souza attended Fgv - Fundação Getulio Vargas, Universidade Estadual De Campinas, Technische Universität Darmstadt.
What are some of Rubens Souza's interests?
Rubens Souza has interest in Science And Technology, Environment, Health.
What skills is Rubens Souza known for?
Rubens Souza has skills like Emv, Pki, Commercial Management, Government, Banking, Product Management, Business Solutions, Solution Provider, Instant Issuance, Picture Card Issuance, Mobile Applications, Sim.
Who are Rubens Souza's colleagues?
Rubens Souza's colleagues are Shruti Ojha, Giovana Avila Oliveira, Nagarani Kommineni, Nicolas Schmidt, Satyendra Tiwari, Conor Duffy, Mauli Chavan.
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