Experienced Order Management Professional with a proven track record of ensuring Purchase Order accuracy, seamless order processing, and timely fulfillment using SAP and Salesforce. Skilled in resolving backlog issues, managing escalations, and maintaining accurate customer records. I collaborate cross-functionally to meet customer requirements and ensure smooth product updates, including end-of-life (EOL) transitions. Adept at training new team members, conducting audits, and performing quality checks to enhance operational efficiency.

Dynamic and detail-oriented Order Management and Billing Specialist with a strong background in managing customer orders and ensuring seamless billing processes. I served as a Process Associate at Accenture from June 2019 to February 2022, where I honed my skills in order validation, cross-departmental coordination, and revenue management.