Data Analyst, Workday Administrator

Software Trainer

Perform occupancy checks for new acquisitions and existing properties.•Perform periodic inspections of vacant homes for conformance with company standards.•Distinguish and proactively alert Operations and/or Maintenance teams regarding property issues.•Ensure resident inspections and occupancy reports are complete and appropriately tracked.•Report and photograph HOA violations, neighbor complaints and report to manager.•Participate in Company-provided training.•Perform other duties as assigned.Assist Assistant Portfolio Manager, Portfolio Operations Director with administrative duties that properly support the overall effort of the PM team. •Assist with follow up calls, document research, verification of document accuracy, etc. •Properly prepare and expedite important notices, i.e.; evictions, HOA violations, etc. •Assist Portfolio Operations Director, Assistant Portfolio Manager & Leasing Agents/Specialists with renewal lease documents as directed. •Assist with Accounts Receivable: post resident charges and payments, collections, etc. •Familiar with all systems and computer software, i.e.: Yardi, Salesforce, Excel, Word, Outlook, Power Point and others as trained. •Assist in expediting resident escalated issues with residents and work with the POD/APM for proper resolution. •Coordinate necessary move-in duties, i.e.; utility transfer/disconnect, move-in monies, move- in schedule, etc. •Assist with resident orientations. Establish appropriate relationship between IH and resident by defining maintenance responsibilities. •Complete and document move-in Inspection with resident. •Assist Portfolio Operations Director and Assistant Portfolio Manager with administrative and communication initiatives to maximize revenue

• The technician is responsible for maintaining a strong working knowledge of all products and resources for identifying issues, troubleshooting issues, providing reliable solutions, and providing instruction to the customer on proper product operation.• The tier 2 technician will assist in the maintenance and updates of tech resources including computer lab and online tools used by technicians, keeping them up to date and accurate.• Identify clients with ongoing issues or frequent calls presented by Level 1 technicians andprovide solutions to assist them or bring to management or other appropriate departments.

• Competitive positioning products & technologies to emerging business ventures.• Driving customer loyalty with team leadership and entrepreneurial drive.• Instrumental in developing and implementing business continuity and disaster recovery• Maintained and visited customer sites. Addressing any hardware and software issues that may have occurred.• Troubleshooting any reoccurring issue to pin point areas of failure within the hardware or software.