Rubina Abdullah Email & Phone Number

Rawalpindi, Punjab, Pakistan

• Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.• Prepared annual budgets with controls to prevent overages.• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.• Increased profit by streamlining operations.

Rawalpindi, Punjab, Pakistan

• Interviewed and hired teller candidates to promote adequate staff coverage during operating hours.• Resolved escalated issues with customer transactions to facilitate improved process flow and encourage good customer relations.• Pursued new retail and commercial account growth to enhance bank's market position.• Performed teller and personal banker functions during high-volume business periods to offer expeditious service to customers.• Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.

Rawalpindi, Punjab, Pakistan

• Built and reviewed master service agreements to simplify and streamline contract negotiation process.• Identified and resolved unauthorized, unsafe or ineffective practices.• Led improvement initiatives to advance operational efficiencies and increase revenue.

Rawalpindi, Punjab, Pakistan

• Evaluated suppliers to maintain cost controls and improve operations.• Resolved concerns with products or services to help with retention and drive sales.• Collected customer feedback and made process changes to exceed customer satisfaction goals.

Rawalpindi, Punjab, Pakistan

• Provided treasury and cash management by overseeing reconciliation of banking activity.• Mitigated risk by implementing internal controls and safeguards for revenues and expenditures.• Produced monthly departmental headcount reports and analysis to compare actual budget and prior year results.• Enhanced quality and currency of financial information by overseeing revenue collection systems.

Islamabad, Islāmābād, Pakistan

• Updated general ledger of accounts with current, accurate and industry-compliant data to meet all internal and external audit requirements.• Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.• Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.• Overhauled process for year-end inventory audits to improve accuracy.• Checked expenses against budget controls, entered figures and reconciled business accounts to address discrepancies.• Created detailed expense reports to facilitate reimbursement for business expenses incurred.• Initiated remedial actions by decreasing financial inconsistencies, reducing expenditures and eliminating system imperfections.

Bachelor Of Education (B. Ed. Professional Degree), Economics

Bachelor Of Science - Honors (Bs. Honors), Economics

Hssc, Pre-Engineering

Ssc, Science