Jose Alberto Rubio Email & Phone Number

San Marcos, California, United States

 Effectively lead and motivate the store team to consistently increase sales and customer service efficiency. Improved methods to manage the store’s stock levels, and make key decisions about stock level, stock control and loss prevention. Deftly handle employment issues such as interviewing/hiring potential employees, as well as conducting appraisals and performance reviews. Ensure that quality, customer service, health, safety and hazmat standards are always met. Utilize multiple software solutions to forecast volume of future sales and maximize profits and productivity. Mastered multiple leadership roles including business acumen trainer, hiring and training coordinator, supervisor, customer assistant supervisor, operations manager, customer experience manager, customer solutions manager and sales manager.

Escondido, California, United States

 Maintained consummate professionalism, ensuring high standards of customer satisfaction and service.  Identified nuanced customer needs and offered appropriate products and service in a fast-paced, heavy-workload environment. Oversaw all aspects of marketing, creating strong relationships with accounts (insurance companies, body shops, dealers and customers) in order to generate record revenues. Integrated new logistics initiatives to streamline fleet management and the monitoring of vehicle maintenance. Responsible for the development of employees, continually improving their ability to increase net operating profit. Facilitated P&L management, sales management, sales proficiency, customer engagement training, customer issue resolution, leadership development, mentoring, payroll, scheduling, and human resources administration.

Bachelor Of Science - Bs, Business Administration/ Management/Information Systems

Bachelor Of Science - Bs, Electronics Engineering Technology

General Education