Jorge Rubio Email & Phone Number

• Assist with procurement, asset, and life cycle management of IT Hardware and Software
• Provide direction, guidance, and training for other team members
• Creating, designing, managing, and conducting projects for the team
• Assist with creating and managing schedules for the team
• Ordering of equipment, and managed 3rd party vendors for associated IT equipment/projects when required.
• Act as liaison with team members and management to ensure there is good communication amongst all

• Help Desk support for internal customers in a Microsoft-based environment
• Performed systems installation, operation, and troubleshooting to maintain optimal information technology systems operations. Thoroughly document all cases submitted for support using Zendesk.
• Remotely administered applications to client workstations
• Share in after-hours support rotation
• Configuration of user accounts, desktops and laptops
• Configured mobile devices -IOS Company mobile devices, android industry devices

Solana Beach, California, United States

• Provide support for Corporate and Community staff, over 20 sites in 6states
• Answered calls to help desk, documented case then provided end-user assistance or escalated calls
• Triaged help desk tickets, notifying team members of urgent issues.
• Managed user accounts: created, changed, and disabled Active Directory accounts
• Remotely administered applications to client workstations
• Configured desktops and laptops

-Oversee the day to day functions of the front desk team members.-Assist in the supervision of the Guest Services operations and is knowledgeable to step in and assist all team members while exceeding the expectations of our guests.-Ensure that team members adhere to all hotel policies and administer corrective action as necessary.-Respond promptly and.

Solana Beach, California, United States

• Checking in guests and handling their overnight requests
• Handling end-of-day bookkeeping, auditing and account reconciliation
• Complete all EOD tasks and ensure other departments have done the same
• Investigate and resolve out-of-balance accounts
• Keep accurate financial records and ledgersAlso previously employed by Winners Circle from December 2006-February 2011

Encinitas, California, United States

Bachelor Of Arts - Ba, Information Technology

Associate Of Science - As, Network And System Administration/Administrator, 3.9 Gpa

Activities and Societies: -Presidents List -ClubIT Member -National Cyber League