Customer Service Associate (Sales Floor/Register/Photo/Cosmetics), Pharmacy Technician
Winfield, Illinois, United States
• Registered sales, efficiently and courteously• Resolved customer issues and questions to provide a positive shopping experience• Processed voids, returns, rain checks, refunds, and exchanges as needed• Took store inventory and helped keep store records• Helped in the photo area, including digital passport service, poster print and monitoring web pickup• Flexible availability, including all holidays to complete store tasks such as tags, truck, planograms, inventory, stocking, and sales• Utilized pharmacy systems to enter patient and drug information, ensuring information is entered correctly• Filled prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine, and checking for interactions• Assisted pharmacists in scheduling and maintaining workflow• Handled calls that did not require the personal attention of the pharmacist, including those to physicians• Processed (corrected and resubmitted) manual claims for third party program prescription services in a timely and efficient manner, and performed other clerical duties, as assigned by the Pharmacy Manager